5 Replies Latest reply: Jan 25, 2013 10:59 AM by rccharles
Darrell R Coe Level 1 Level 1 (145 points)

I have a G3(upgraded processor to a G4), operating MC OSX 10.4.11.  Just recently, I have noticed that I can not reposition open windows on my desktop, nor can I highlight text for copying and pasting. Can anyone off an explanation to what happened and how to resolve these problems?

  • 1. Re: Unable to move screens on desktop or highlight text
    rccharles Level 5 Level 5 (5,350 points)

    Try creating another userid & see if problem persists.  Could be a bad perference.

     

    -----------------

     

    You may want to run these "standard" fixes if the problem persists.

     

    1) Check the amount of free space on your harddrive.  You should have a several gigs free.

     

    2) You should run disk utility

         a) verify the disk

         b) update your permissions.

     

    3) Try a safe boot.

        Shutdown your machine.  Hold down the shift key.  Poweron.  Wait awhile Wait awhile while you harddrive

          is being checked.

        http://support.apple.com/kb/ht1455

     

    4) You may want to run applejack to clean up your machine.

         http://applejack.sourceforge.net/

     

    5) Run hardware diagnostics.  It's good for a sanity check.

  • 2. Re: Unable to move screens on desktop or highlight text
    Darrell R Coe Level 1 Level 1 (145 points)

    rccharles,

    *Re: free space on Hard drive:

    Capacity 96.3 GB

    Available:70.89 GB

    *Re: Disk Utility

    Verify/Repaired Permissions

    Verify/Repaired Hard Drive

    **The above steps did not resolve desktop window movement or highlighting text.

     

    *Re: Create New User ID:

    Have not done this.  I am not familiar with the steps to create a new ID

    *Re; Hardware Diagnostics

    Have not done this.  Again not sure how.  Only other hardware attached to B/W is an HP Printer(unplugged during attempt to isolate trouble ) and an Apple iSight ( same as Printer)

    Have not ttemptd to try Apple jack yet

  • 3. Re: Unable to move screens on desktop or highlight text
    rccharles Level 5 Level 5 (5,350 points)

    Create new Account

     

    blue apple > system preferences

    clicks on accounts icon

     

    click on lock icon if locked. 

    enter logon password 

    Picture 9.png

     

    click on + icon ( left side of screen just above the lock icon )

     

    Picture 10.png

     

    after creating new account, you need to logout of your current account.

     

    blue apple > log out ... current count name ...

     

    log on to new account. see if problem goes away.

    Picture 11.png

    if it has gone  away rename finder preference ( may be more than one file not sure ) 

    /Users/ (your short user name ) /Library/Preferences/com.apple.finder.plist

     

     

    ... reboot.

  • 4. Re: Unable to move screens on desktop or highlight text
    Darrell R Coe Level 1 Level 1 (145 points)

    Thank you,your instructions are very self explanatory.  But before I try this, I need to know " if there are any side affects to creating a new user account"?

  • 5. Re: Unable to move screens on desktop or highlight text
    rccharles Level 5 Level 5 (5,350 points)

    I have several accounts.

     

    There are always side effects.  In your case:

    1) you will use a little more disk space.

    2) in case of filesystem corruption, it's best to avoid using more space.  You run disk utility verify the file system was ok.