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  • 6,675. Re: MacBook Pro Retina display burn-in?
    Harryzgnilek Level 1 Level 1 (0 points)

    Thanks .. makes sence...

    i got the 3 year warranty too

    you from Toronto? canada?

    im from montreal

  • 6,676. Re: MacBook Pro Retina display burn-in?
    person197 Level 1 Level 1 (0 points)

    My rMBP was replaced twice.  First 2 had LG displays.  This one is a Samsung.  I have had it since mid December and still NO SIGN of IR.  It is WONDERFUL!

  • 6,677. Re: MacBook Pro Retina display burn-in?
    miclar1 Level 1 Level 1 (0 points)

    Harryzgnilek — Got mine from the Laval Apple Store November 18th, 2012. No problem of any kind with it to date. It's a a 15" rMBP / 2.7GHz  / 16GB / 784GB / Production Week 41 with the LG screen.

  • 6,678. Re: MacBook Pro Retina display burn-in?
    Rocky1992 Level 1 Level 1 (0 points)

    Apple in Germany refused to change the retina display (burn-in after 2 minutes). I will call AppleCare one last time (Two repairs are done, no improvement!)

     

    <Edited by host>

  • 6,679. Re: MacBook Pro Retina display burn-in?
    Canuck1970 Level 1 Level 1 (0 points)

    Rocky1992 wrote:

     

    Apple in Germany refused to change the retina display (burn-in after 2 minutes). I will call AppleCare one last time (Two repairs are done, no improvement!)

     

    <Edited by host>

     

    Ummm....is it just me, or did the Apple Support Communities hosts just do something potentially libelous?

    This quote (above), which has been "attributed" to Rocky1992, has actually been edited to convey something slightly different that what he actually wrote. After editing his post, they simply added "<Edited by host>" onto the end of it, but they haven't indicated what's been edited and where. For all we know, Rocky1992 wrote something after the text above, which was redacted by the moderator. That's not what happened. His post was edited in such a way that it looks like he said exactly what's written in the quote above. The "<Edited by host>" text should be placed at the point where text was removed. I know it sounds nit-picky, but court cases have been fought for less than that.

  • 6,680. Re: MacBook Pro Retina display burn-in?
    alexxfloo Level 1 Level 1 (0 points)

    So my macbook pro retina has arrived from ebay uk. New, sealed with LG 36 prod. week. After 2.5 min test it shows no IR but after 10 min of testing it shows  very slight IR. In real conditions i never saw signs of image retention. There are not any dead pixels and the white is almost perfect as i can see with my naked eye. I am very happy with my purchase. Time to sell my desktop and ipad. This will replace both.

  • 6,681. Re: MacBook Pro Retina display burn-in?
    kimmie92592 Level 1 Level 1 (0 points)

    Are all you guys talking about 15" models?  Does anyone have a good 13" model or are they all getting the IR???

  • 6,682. Re: MacBook Pro Retina display burn-in?
    bjiibj Level 1 Level 1 (0 points)

    I posted on this discussion quite a bit back in the July/August 2012 timeframe.  I was a retina display owner with an LG display experiencing the burn in issue.  At the time my stated intentions were to wait a few months to give Apple some time to come up with a coherent solution to the problem before going to the Apple store and asking for a fix.  As it turned out, I never bothered because although my display clearly had image retention, it occurred in situations so unusual and unimportant to me (I use a colorful desktop background normally and the only time I ever noticed IR was when using a flat Windows 7 background in Virtualbox).  I still figured that eventually I'd ask for a fix before my one year warraty ran out but never did.

     

    Then about a month ago I started having the 'flickering display' issue that I think other people have reported as well.  Lots of window fragments jumping around on the screen and flickering; this would occur for a few minutes at a time and then go away for a couple of hours.  So for this issue I did bring the laptop to the Apple store and request a fix, because this was a fault that I could not overlook as easily.

     

    While at the Apple store describing the flickering problem I also mentioned the image retention and asked them to put on the work order to check it.  That was all I said and they did note it on the work order.

     

    Five days later I got my laptop back and the work order said that they replaced a logic board to fix the flickering and also replaced the display to fix image retention.  So I checked the display type using the ioreg command and lo and behold - I got a Samsung.  I didn't even push hard for it; I just asked that they look at it while they were fixing the flickering issue.

     

    So I'm pretty pleased that it all went as I had hoped - waiting for Apple to come up with a coherent response seems to have worked in my case, where I just had to mention the issue at the Apple store, not push hard, and I got a Samsung replacement.

     

    I can't really notice any difference in the white level with this compared to my LG but I don't have them side by side.  And I've got no dead pixels to note, and of course, no image retention with the Samsung.  I'm very satisfied with Apple's response to my issue and the results.  I think there is no reason that they shouldn't provide the same level of service to everyone if that's not already happening (I haven't been back to this discussion in months so I haven't kept up on the status of this issue).

     

    Best of luck everyone!

  • 6,683. Re: MacBook Pro Retina display burn-in?
    ShadyBRO Level 1 Level 1 (0 points)

    Hi everybody!

    That's my situation :

     

    MacBook Pro Retina with LG display.

    - Production Week : 47 ( November ).

     

    I have tested my Mac and I have NO problems at all.

    The fact that NOW I am lucky means that I'll be lucky forever with this kind of display?

    Should I change it with a Samsung?

  • 6,684. Re: MacBook Pro Retina display burn-in?
    miclar1 Level 1 Level 1 (0 points)

    Canuck1970 — I saw Rocky1992's initial post. The text that remains was written by him. The last sentence removed was of a threatening nature towards Apple.

  • 6,685. Re: MacBook Pro Retina display burn-in?
    bjiibj Level 1 Level 1 (0 points)

    I hate to have to say this, but now that I've had the Samsung for a couple of hours ... I think I actually liked the LG display better!  I swear the Samsung has a more obvious pixel grid than the LG did.  I feel like I can see the pixellation more on the Samsung than the LG.  The LG had a "painted on" quality to fonts when in "retina mode" (i.e. 1440x900 HiDPI).  I would look as closely at it as I could and I absolutely could not see individual pixels or the grid that defined them.  But on the Samsung, I can see the grid more clearly and the image looks more pixellated.  I can see the font smoothing pixels on the Samsung whereas I could not on the LG.  Not to add more fuel to the debates, but I think I actually liked the LG display better even though it had image retention!  Well I'm not going to ask for a switch back to the LG, I guess I'll just get used to and live with the Samsung.

     

    Once again, I don't have them side by side so maybe I am just being critical of the Samsung because I am hyper sensitive to what I perceive to be differences now that I have a different display.  If anyone has an LG and Samsung to compare side by side and can say whether or not the pixel grid is more visible on the Samsung, I'd be interested in the results.

  • 6,686. Re: MacBook Pro Retina display burn-in?
    Canuck1970 Level 1 Level 1 (0 points)

    miclar1 wrote:

     

    Canuck1970 — I saw Rocky1992's initial post. The text that remains was written by him. The last sentence removed was of a threatening nature towards Apple.

     

    Sorry, you're wrong. I've seen the original post (received it via email alert) and the edited post. The comment they edited out was in the middle. The way they edited it makes it look like he wrote something that he didn't.

     

    What the moderator should have done was this:

     

    Apple in Germany refused to change the retina display (burn-in after 2 minutes). I will call AppleCare one last time <Edited by Host>(Two repairs are done, no improvement!)

  • 6,687. Re: MacBook Pro Retina display burn-in?
    Canuck1970 Level 1 Level 1 (0 points)

    bjiibj wrote:

     

    "II swear the Samsung has a more obvious pixel grid than the LG did.  I feel like I can see the pixellation more on the Samsung than the LG.  The LG had a "painted on" quality to fonts when in "retina mode" (i.e. 1440x900 HiDPI).  I would look as closely at it as I could and I absolutely could not see individual pixels or the grid that defined them."

     

    I made the same observation, but the other way around. Maybe we're both imagining it and the displays are exactly the same in this respect.

     

  • 6,688. Re: MacBook Pro Retina display burn-in?
    Canuck1970 Level 1 Level 1 (0 points)

    bjiibj wrote:

     

    "I'm very satisfied with Apple's response to my issue and the results.  I think there is no reason that they shouldn't provide the same level of service to everyone if that's not already happening (I haven't been back to this discussion in months so I haven't kept up on the status of this issue)."

     

    I'm glad it worked out for you. Unfortunately, the response by Apple employees (online tech support, Apple geniuses, etc) is all over the map. Some people have no hassles, others have nothing but hassles.

  • 6,689. Re: MacBook Pro Retina display burn-in?
    hankee007 Level 1 Level 1 (0 points)

    I brought my 13 rMBP yesterday. I tested it and found that there were some burn in effect after 30 min, but very slight. However, when it's 10min or 20 min,  there were no IR.

     

    Do I need to change  new one?