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Account Deleting Problem

191 Views 3 Replies Latest reply: Jan 26, 2013 9:41 AM by Linc Davis RSS
Bylogan Calculating status...
Currently Being Moderated
Jan 25, 2013 1:38 PM

I bought a used macbook air. I deleted all the users from Accounts and added my name. But i still see another user name on both startup and finder/users. How can i delete the old account completely?

MacBook Air, iOS 6.0.2
  • Linc Davis Level 10 Level 10 (108,150 points)
    Currently Being Moderated
    Jan 25, 2013 4:45 PM (in response to Bylogan)

    The first thing you want to do after buying a used computer is to erase the boot volume and reinstall the original software. If it shipped with OS X 10.7 or later, you do that using Internet Recovery. If it shipped with an older version of OS X, you need the installation media that came with it.


    About OS X Recovery

  • Linc Davis Level 10 Level 10 (108,150 points)
    Currently Being Moderated
    Jan 26, 2013 9:41 AM (in response to Bylogan)

    Boot from the USB key and launch Disk Utility from the Utilities menu. Erase the boot volume (usually called "Macintosh HD," though it may have a different name.) Quit Disk Utility and install OS X. Go through the initial setup process, during which you'll have the opportunity to transfer data from another Mac or PC, if you want to. Then run Software Update.


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