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App updates not showing in App Store

48026 Views 129 Replies Latest reply: Dec 17, 2013 11:45 PM by vernes RSS Branched to a new discussion.
  • BrianKing76 Calculating status...
    Currently Being Moderated
    Dec 28, 2012 6:00 AM (in response to Moog1337)

    I can see updates now, but I still cannot see the "downloaded" or "download" option for apps that I have bought - instead it shows the price.  There are some old non-HD apps that I bought long ago and no longer use on my iPad.  I now have an iPod Touch as well and want to re-download these apps.  Since the iTunes page for the app lists the price and not "download," I'm worried I'll be billed again.

     

    The apps are still available, so that's not the issue.  Several Angry Birds apps that I bought last week have the price listed on my work computer rather than "download."  It's either iTunes 11.0.1.12 (although I've been using it for at least a week and didn't have this problem at first), or something is wrong with the servers.

  • azMonsoon Level 1 Level 1 (20 points)
    Currently Being Moderated
    Dec 28, 2012 7:52 AM (in response to BrianKing76)

    Same here!

    BrianKing76 wrote:

     

    I can see updates now, but I still cannot see the "downloaded" or "download" option for apps that I have bought - instead it shows the price.  There are some old non-HD apps that I bought long ago and no longer use on my iPad.  I now have an iPod Touch as well and want to re-download these apps.  Since the iTunes page for the app lists the price and not "download," I'm worried I'll be billed again.

     

    The apps are still available, so that's not the issue.  Several Angry Birds apps that I bought last week have the price listed on my work computer rather than "download."  It's either iTunes 11.0.1.12 (although I've been using it for at least a week and didn't have this problem at first), or something is wrong with the servers.

  • BrianKing76 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 3, 2013 3:03 PM (in response to azMonsoon)

    I still can't see "download" or "downloaded" for apps that I have bought when using iTunes on a PC.  If I look through the App Store on my iPad, the apps appropriately say "Open" if it is on the iPad or "Install" if it is not.

     

    The Apple / iTunes server is aware that I have a right to the app since it looks correct when viewing through the iPad, but for some reason using iTunes on my PC still does not work.  Does anybody have / still have this problem?

  • azMonsoon Level 1 Level 1 (20 points)
    Currently Being Moderated
    Jan 4, 2013 8:30 AM (in response to BrianKing76)

    Yes, the exact same thing they screwed up since itunes 11 came out!  I have an ipod touch though...same thing...in itunes on my mac it does not say downloaded anymore even though they are download and on  my device!  Apple WHAT GIVES?

  • beachboync Calculating status...
    Currently Being Moderated
    Jan 12, 2013 4:06 PM (in response to mrbofus)

    I stopped getting App store update notifications too. I plugged into my PC and started iTunes and it showed 9 apps pending update. Sync'ed and all seems well for now, but do I have to now connedt and go to iTunes every time I want to check for app updates?

     

    Need this fixed...

  • mrsReliable Calculating status...
    Currently Being Moderated
    Jan 14, 2013 11:38 AM (in response to beachboync)

    I get this same problem.  Can't download on ipod touch, ipad or direct to PC. going to app store direct from Pc says there are no apps to install, yet within itunes there are loads of them!

     

    I am not able to update apps I have paid for or the free one.

     

    Not a good start to the new year!

  • azMonsoon Level 1 Level 1 (20 points)
    Currently Being Moderated
    Jan 14, 2013 1:45 PM (in response to azMonsoon)

    My apps have been updating the past couple weeks, though it still never says ''downloaded or installed'' on the apps I do have on my idevice and mac.....apple has failed to address this issue too.

    Leaves all of us in the dark.

  • beachboync Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 17, 2013 4:07 AM (in response to azMonsoon)

    I ended up logging out, changing my password, and logging back in. Works now. Go figure...

  • MsMnMs Calculating status...
    Currently Being Moderated
    Jan 25, 2013 7:45 AM (in response to mrbofus)

    IF UPDATES SHOW UP BLANK SUDDENLY-You do not have to reset your device. Just search for an app that you know needs updating. Manually update it. Once installed, you will see all your previously 'blank' updates appear in the App Store.  This worked for me. :)

  • LoissyLazzy Calculating status...
    Currently Being Moderated
    Jan 25, 2013 7:33 PM (in response to MsMnMs)

    I have same problem with my iphone 5 with 6.0.2 software.... This is very annoying everything is fine in my App Store except the Updates....it has number 3 on the upper right corner of the App Store Icon, but when i opened the Updates just went to blank white screen i even left it for hours just to test yet still just blank white screen. :( Hope this will be fix soon!

  • LoissyLazzy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 25, 2013 9:19 PM (in response to mrbofus)

    I already tried that still doesnt work :( its really frustrating

  • spannerbob Calculating status...
    Currently Being Moderated
    Jan 29, 2013 7:51 AM (in response to mrbofus)

    Neither force quit or individually updating each app has worked for me. App icon says 5 updates available but just get a blank screen in the update page (not even an "all apps are up to date" message). Just blankness.

  • vynu Calculating status...
    Currently Being Moderated
    Jan 29, 2013 8:27 AM (in response to spannerbob)

    Same problem here I tried resetting by erasing data also but no successes.

    Any one please find the solution.

  • Pawnature Calculating status...
    Currently Being Moderated
    Jan 29, 2013 10:37 AM (in response to mrbofus)

    I was having the exact same problem with my 4s. My wife has a 4 that I gave her when I upgraded, and it was still on my account. She never uses the 4 except to make a phone call. I checked her phone and she had updates. I had not upgraded her phone to 6.0. I upgraded her phone then checked mine and was able to do updates. Go figure.

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