HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
Learn about If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch
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All replies
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Helpful answers
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Jan 26, 2013 6:42 AM in response to Slabbyby JimHdk,Have you tried restarting or resetting your iPod?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPod shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"
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Jan 26, 2013 8:39 AM in response to Slabbyby lllaass,If not successful:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.