Currently Being ModeratedJan 25, 2013 4:43 PM (in response to Irma J)
A reset, is when you hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
Currently Being ModeratedJan 26, 2013 7:24 AM (in response to razmee209)
I've done that 3 times yesterday and again this morning after a short little prayer. LOL Thank you though. Its time to visit the apple store. I ordered my phone in Oct 2012. Hope its covered.