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TS3992: iCloud: Troubleshooting creating an iCloud backup

Learn about iCloud: Troubleshooting creating an iCloud backup

TS3992 I'm getting messages from Apple that iCloud backup is full but it shows I have 3GB left

144 Views 0 Replies Latest reply: Jan 26, 2013 9:26 AM by StuckinAZ RSS
StuckinAZ Level 1 Level 1 (0 points)
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Jan 26, 2013 9:26 AM

I just started getting emails from Apple that I won't be able to send or receive messages thru my account because I have exceeded my storage capacity. When I go to the iCloud settings and go to manage my storage I see I have 3.1GB remaining. I called Apple and they said I need to clear out my folders in mail. I told her it says I only have 376mb of mail in my backup. She told me I needed to clean out all of my folders, which I pain stakingly did but I get an email this morning telling me I have the same problem with storage but I still show over 3GB left in my storage. Has anyone run into this? What am I supposed to do? I feel they are making me upgrade before I need to.

iPad, iOS 5.1


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