Skip navigation

TS3992: iCloud: Troubleshooting creating an iCloud backup

Learn about iCloud: Troubleshooting creating an iCloud backup

TS3992 I'm getting messages from Apple that iCloud backup is full but it shows I have 3GB left

144 Views 0 Replies Latest reply: Jan 26, 2013 9:26 AM by StuckinAZ RSS
StuckinAZ Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 26, 2013 9:26 AM

I just started getting emails from Apple that I won't be able to send or receive messages thru my account because I have exceeded my storage capacity. When I go to the iCloud settings and go to manage my storage I see I have 3.1GB remaining. I called Apple and they said I need to clear out my folders in mail. I told her it says I only have 376mb of mail in my backup. She told me I needed to clean out all of my folders, which I pain stakingly did but I get an email this morning telling me I have the same problem with storage but I still show over 3GB left in my storage. Has anyone run into this? What am I supposed to do? I feel they are making me upgrade before I need to.

iPad, iOS 5.1

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.