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HT4993 my phone wont turn on

177 Views 1 Reply Latest reply: Jan 26, 2013 9:49 AM by brad805 RSS
p.dantona Calculating status...
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Jan 25, 2013 8:39 PM

my iPhone 5 won't turn on

iPhone 5, iOS 6.0.2
  • brad805 Level 5 Level 5 (7,285 points)
    Currently Being Moderated
    Jan 26, 2013 9:49 AM (in response to p.dantona)

    Connect iPhone to Wall Charger for 10 minutes. iPhone may turn ON itself. If still OFF, keep on charger and Reset, hold both home and power buttons until the iPhone begins to start. This can take about 20 seconds time of holding both buttons while on charger. If still problem, make Genius reservation or set up Service and take or send to Apple for resolution.

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