3 Replies Latest reply: Jan 26, 2013 12:03 PM by Znufkin
Znufkin Level 1 Level 1 (0 points)

My Macbook Pro (mid 2009) with a recently clean installed Mountain Lion experienced a weird crash. I have never had one like this: suddenly the screen turns white and informs that the computer has been restarted due to a problem. As I restart, the log below pops up.

 

I had several software running behind: Safari 6.0.2, VLC media player, Microsoft Mac Outlook, Soulseek Mac, and Text Edit.

 

I have no idea how to decipher this or where to identify the problem. Is it a virus? (I have firewall ON) Or worse: is my hard disk dying?

 

Any help in troubleshooting this appreciated!!

 

Many thanks!!

 

Znufkin

 

****

 

Interval Since Last Panic Report:  1547616 sec

Panics Since Last Report:          1

Anonymous UUID:                    9E82AF96-F8B8-AE80-3CD4-B17465BBFBEE

 

 

Sat Jan 26 20:35:43 2013

panic(cpu 1 caller 0xffffff80150b7bd5): Kernel trap at 0xffffff80150a3482, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x000000014c528000, CR3: 0x0000000021eb9000, CR4: 0x0000000000000660

RAX: 0x0000000000000000, RBX: 0xffffff80242d2fc0, RCX: 0x0000000000000000, RDX: 0xf7ffff8027e08000

RSP: 0xffffff80fd27bb40, RBP: 0xffffff80fd27bb90, RSI: 0x0000000000000060, RDI: 0x00000000001217fe

R8:  0x0000000000000000, R9:  0x0000000000000001, R10: 0x0000000001000000, R11: 0x0000000000000246

R12: 0xffffff801c616aa0, R13: 0x0000000000000036, R14: 0x0000000128a13000, R15: 0xffffffffffffff9f

RFL: 0x0000000000010246, RIP: 0xffffff80150a3482, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x000000014c528000, Error code: 0x0000000000000000, Fault CPU: 0x1

 

 

Backtrace (CPU 1), Frame : Return Address

0xffffff80fd27b7e0 : 0xffffff801501d626

0xffffff80fd27b850 : 0xffffff80150b7bd5

0xffffff80fd27ba20 : 0xffffff80150ce4ed

0xffffff80fd27ba40 : 0xffffff80150a3482

0xffffff80fd27bb90 : 0xffffff8015077837

0xffffff80fd27be60 : 0xffffff8015070bab

0xffffff80fd27bf20 : 0xffffff801535bed3

0xffffff80fd27bf50 : 0xffffff80153e182a

0xffffff80fd27bfb0 : 0xffffff80150ced33

 

 

BSD process name corresponding to current thread: mds

 

 

Mac OS version:

12C60

 

 

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide:     0x0000000014e00000

Kernel text base: 0xffffff8015000000

System model name: MacBookPro5,5 (Mac-F2268AC8)

 

 

System uptime in nanoseconds: 15644335442875

last loaded kext at 622426504875: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f97261000, size 16384)

last unloaded kext at 14882334086144: com.apple.filesystems.msdosfs          1.8 (addr 0xffffff7f95d6e000, size 57344)

loaded kexts:

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.filesystems.autofs          3.0

com.apple.iokit.IOBluetoothSerialManager          4.0.9f33

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AGPM          100.12.69

com.apple.driver.AppleHDA          2.3.1f2

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.ApplePolicyControl          3.2.11

com.apple.driver.AppleBacklight          170.2.3

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33

com.apple.driver.AppleSMCLMU          2.0.2d0

com.apple.driver.AppleMikeyDriver          2.3.1f2

com.apple.driver.AppleUpstreamUserClient          3.5.10

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.AppleLPC          1.6.0

com.apple.GeForce          8.0.0

com.apple.driver.SMCMotionSensor          3.0.2d6

com.apple.driver.AppleUSBTCButtons          235.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          34

com.apple.driver.AppleUSBTCKeyboard          235.4

com.apple.driver.AppleIRController          320.15

com.apple.driver.AppleUSBCardReader          3.1.0

com.apple.iokit.SCSITaskUserClient          3.5.1

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.2.2

com.apple.nvenet          2.0.19

com.apple.driver.AppleUSBHub          5.2.5

com.apple.driver.AppleAHCIPort          2.4.1

com.apple.driver.AirPort.Brcm4331          602.15.22

com.apple.driver.AppleFWOHCI          4.9.6

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleUSBEHCI          5.4.0

com.apple.driver.AppleUSBOHCI          5.2.5

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleACPIButtons          1.6

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.6

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

com.apple.nke.applicationfirewall          4.0.39

com.apple.security.quarantine          2

com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.6

com.apple.driver.DspFuncLib          2.3.1f2

com.apple.iokit.IOAudioFamily          1.8.9fc10

com.apple.kext.OSvKernDSPLib          1.6

com.apple.iokit.IOSurface          86.0.3

com.apple.iokit.IOBluetoothFamily          4.0.9f33

com.apple.driver.AppleGraphicsControl          3.2.11

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33

com.apple.driver.AppleHDAController          2.3.1f2

com.apple.iokit.IOHDAFamily          2.3.1f2

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.driver.IOPlatformPluginFamily          5.2.0d16

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.nvidia.nv50hal          8.0.0

com.apple.NVDAResman          8.0.0

com.apple.iokit.IONDRVSupport          2.3.5

com.apple.iokit.IOGraphicsFamily          2.3.5

com.apple.driver.AppleSMC          3.1.4d2

com.apple.driver.AppleUSBMultitouch          235.7

com.apple.iokit.IOUSBHIDDriver          5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1

com.apple.iokit.IOUSBMassStorageClass          3.5.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.driver.AppleUSBMergeNub          5.2.5

com.apple.driver.AppleUSBComposite          5.2.5

com.apple.iokit.IOAHCISerialATAPI          2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

com.apple.iokit.IOUSBUserClient          5.2.5

com.apple.iokit.IOAHCIFamily          2.2.1

com.apple.iokit.IO80211Family          500.15

com.apple.iokit.IONetworkingFamily          3.0

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOUSBFamily          5.4.0

com.apple.driver.NVSMU          2.2.9

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOHIDFamily          1.8.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          220

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          344

com.apple.iokit.IOStorageFamily          1.8

com.apple.driver.AppleKeyStore          28.21

com.apple.driver.AppleACPIPlatform          1.6

com.apple.iokit.IOPCIFamily          2.7.2

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 8 GB, SMC 1.47f2

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D33583447534431303636202020202020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D33583447534431303636202020202020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.22)

Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: ST9500420ASG, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW  GS23N

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0x04600000 / 3

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2


MacBook Pro, OS X Mountain Lion (10.8.2)
  • 1. Re: Weird MAC Crash; anyone who can decipher the log for me?
    arthur Level 5 Level 5 (4,465 points)

    This looks like a kernel panic.

    Take a look at  OS X: About kernel panics

  • 2. Re: Weird MAC Crash; anyone who can decipher the log for me?
    Linc Davis Level 10 Level 10 (117,740 points)

    That panic was not caused by third-party software. If it's happened only once, and is not repeated in at least a few thousand hours of use, a reasonable choice would be to ignore it. Machines don't work perfectly. They never will.

     

    If the problem is recurrent, the possibilities are (1) a damaged OS X installation; (2) a fault in a peripheral device, if any; (3) an internal hardware fault; and (4) an obscure bug in OS X.

     

    You can rule out the first two possibilities by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.

     

    If you've recently upgraded the memory, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts on the memory modules when handling them. If necessary, clean them with a mild solvent such as rubbing alcohol.

     

    The Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.

     

    In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.

     

    Otherwise, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.

     

    Print the first page of the panic report and bring it with you.

     

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least  two independent backups.) Don’t erase the recovery partition, if present.

     

    *An SSD doesn't need to be zeroed.

  • 3. Re: Weird MAC Crash; anyone who can decipher the log for me?
    Znufkin Level 1 Level 1 (0 points)

    Thank you both, especially Linc Davis for a helpful and thorough answer! Thank you especially for lining up the suspected problems in a way an ignoramus can understand.

     

    (1) a damaged OS X installation;

     

    This is entirely possible, since it's only 1,5-2 months since I clean installed Lion and Mountain Lion on my corrupted old Lion.

     

    (2) a fault in a peripheral device, if any;

     

    My external hard drive that I use for backups was not connected at the time and it had been a while since my last TimeMachine backup - in fact I don't think I have done a TM backup since the clean install as I had so few changes to my old backups during that time. No other external devices were used. Or is there something else you might refer to as peripheral?

     

    (3) an internal hardware fault; and

     

    This is what I'm most scared about: the Mac is now 3,5 years old and it was bought used, and the previous owner had added memory and hard drive capacity, now 8GB/500GB.

     

    I'll see what I can do to rule some of these issues out. It is relieving to hear, at the very least, that kernel panics do not always proclaim doom on my Mac. This was the first one such crash, hopefully it will be a while before the hard drive is ready to retire.

     

    Thanks!!