Currently Being ModeratedJan 26, 2013 11:25 AM (in response to Jason Robertson1)
HD/Applications folder is available to all User accounts using the machine.
Move Office to that folder and any User account can access the apps.
Currently Being ModeratedJan 26, 2013 7:44 PM (in response to QuickTimeKirk)
Thanks for the help Kirk!
Unfortunately, the Word application is already in the HD/Applications folder and she still can't open it. Could it be that Office is registered to individual users and not just the machine?
Currently Being ModeratedJan 26, 2013 8:10 PM (in response to Jason Robertson1)
The answer to your question is no. As long as the software is on the computer, it should be useable.
Try signing into the Guest account and see if you have the same problem. You also might try a Safe Mode restart and see if the problem is still present.
The first option may identify it as an account problem and the second option may identify it as 3rd party software.