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HT5582 Cannot update my apps?

318 Views 4 Replies Latest reply: Jun 24, 2013 4:08 PM by seventy one RSS
maycanada Calculating status...
Currently Being Moderated
Jan 26, 2013 9:29 AM

What does this mean and how can I fix it? I have searched settings and the only thing that has changed is my e-mail address...

 

 

"You can not update this software since you have not owned the major version of this software."

  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Jan 26, 2013 2:01 PM (in response to maycanada)

    Let me guess, you have multiple accounts involved....

     

    How did you change your email address? And where are you trying to update this?

  • Susan Barker Calculating status...
    Currently Being Moderated
    Jun 24, 2013 3:59 PM (in response to maycanada)

    keeps giving me my old Apple ID ...now using my email address and new pass word.

     

    Can't up date my app's

     

    Susan

  • Susan Barker Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 24, 2013 4:01 PM (in response to maycanada)

    How do I delete my old Apple ID?

  • seventy one Level 6 Level 6 (8,480 points)
    Currently Being Moderated
    Jun 24, 2013 4:08 PM (in response to Susan Barker)

    Hello Susan,

     

    I think it would be better if you started a new thread of your own, rather than jump into someone else's.  

     

    At the same time perhaps you could find a moment to fill in your profile.   Ideally you should mention your product or computer model, the model identifier and the OS you are running.   To find that detail go to … Apple menu > About this Mac > (plus) More info.    A rough guide to your location can often help too.    Anyone trying to help you would be greatly encouraged to see this.

     

     

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