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Will Apple Care About My Problem ?

130 Views 1 Reply Latest reply: Jan 26, 2013 5:20 PM by Lawrence Finch RSS
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Jan 26, 2013 5:17 PM

Will Apple Care About My Problem ?

Dear Sir or Madam´╝î
As I bought my iPhone 5 (32GB,/White) in the USA from Sprint, full price with tax,  unlocked ,it was excepted to be a global phone. But now I come across with some problems in China  using local carrier, everything is working properly except sending text message, and iMessage and Facetime also seem not to work.This is very serious for Apple and me! Will I have the chance to fix this?

I tried all the possible solutions from the Internet, and the Official solution offered by Apple (http://support.apple.com/kb/TS4459), but it doesn't seem to work.

Will Apple help me with this issue? Please do.

Information of my iPhone:
SN:F1*******8GL

MEID: 99000225213310
ICCID: 89011200000058092676

 

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