8 Replies Latest reply: Jul 26, 2013 9:36 AM by AveryHarris
AveryHarris Level 1 Level 1 (0 points)

My language is set to English.

The movie description is presented in English.

The preview (Jaws for example) plays with the French overdub.

Other previews do the same.

 

Help appreciated.


AppleTV 2
  • 1. Re: why are some movies in french
    jsparks000 Level 1 Level 1 (0 points)

    Me too!

  • 2. Re: why are some movies in french
    Alley_Cat Level 6 Level 6 (17,030 points)

    Could be an encoding error for the file.

     

    Check in AppleTV audio settings what your default audio language setting is (at least i think it has one) - if this is English I'd guess the encoding is messed up so report it to Apple using 'Report a problem' in your invoice email or via iTunes account purchase history links.

     

    While the movie is playing hold the select button down - if there are multiple language tracks it should allow you to change to English if available - until recently most had only 1 or 2 audio tracks.

     

    AC

  • 3. Re: why are some movies in french
    Alley_Cat Level 6 Level 6 (17,030 points)

    Check reviews in itunes too to see if others are having the same problem.

  • 4. Re: why are some movies in french
    jsparks000 Level 1 Level 1 (0 points)

    Since this is a trailer not a purchase I have no invoice.

     

    I assume that the select button is the triangular play button on the thumbnail. If so, nothing happens when holding it down.

     

    Start Trek is definitely in English. I live in Quebec which is why it might default to French (although this may be very politically incorrect).

     

    Thanks for your reply.

  • 5. Re: why are some movies in french
    Alley_Cat Level 6 Level 6 (17,030 points)

    You can't judge by trailers at all - they only have a single soundtrack and generally stereo only so you can't infer for dolby digital 5.1 either.

     

     

    As you ay Quebec may be getting a French audio version - best thing is to check in itunes on a computer - available audio languages and/or surround sound and close captioning availability should be listed there.  If you rent or buy and find it's not in English complain to itunes store support - they are generally pretty good with these kind of things.

     

    AC

  • 6. Re: why are some movies in french
    Alley_Cat Level 6 Level 6 (17,030 points)

    This is what I see in UK iTunes store - multiple audio language soundtrcaks listed plus closed captioning:

     

    Screen shot 2013-07-23 at 19.17.08.png

  • 7. Re: why are some movies in french
    Alley_Cat Level 6 Level 6 (17,030 points)

    Also that's a pain if it only has english in 5.1 if you have no way of playing that!

     

    Though the trailer in iTunes on a Mac for me in UK has stereo English audio.

  • 8. Re: why are some movies in french
    AveryHarris Level 1 Level 1 (0 points)

    thanks @jsparks000 for helping get @Alley_Cat to this thread.

     

    In the end I went to the library and got the movie.

     

    cheers