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Lost Contact Data - Only Displays Name

130 Views 2 Replies Latest reply: Jan 27, 2013 4:20 AM by Wrill RSS
pahiker86 Calculating status...
Currently Being Moderated
Jan 2, 2013 11:12 AM

After I upgraded my iPad to iOS 6, I realized that my contact data is missing.  All of the names are still there, but all other data is missing: phone number, email, home address, birtday / anniversary info. 

 

I've searched the forums but haven't found anyone with the same issue... either contacts are completely gone (no names either), or the phone number is still there but without the names, or 1 piece of data like an email address is missing.   Can anyone help? 

 

I am using a PC (windows), so I do not have the contacts app, on there.  I also do not use Outlook or anything other mail / address book program.  I pulled the contact info from gmail, and then added the additional info (like phone numbers and home addresses) to the contact on the iPad itself.

iPad 2, iOS 6
  • Sk8Dreams Level 3 Level 3 (840 points)
    Currently Being Moderated
    Jan 2, 2013 11:20 AM (in response to pahiker86)

    Try restoring from backup, but that may not work.  iTunes backups are unreliable for contact info.  If you used iCloud for your Contacts, you may get it back that way, but I've found it a bit unreliable.  You need to get a contact app for your computer.  If you don't have Outlook, and don't want to buy it, google for contact apps that fit your budget and your needs.

  • Wrill Calculating status...
    Currently Being Moderated
    Jan 27, 2013 4:20 AM (in response to pahiker86)

    Another easy way to get your contacts back:

    Go to your mail settings -> icloud and turn off contacts. Your contacts should now be visible again. Note that in most cases, the contacts are not actually missing. It's just that the contacts list has an issue where it seems to have trouble displaying the contacts when multiple lists are active. Once your contacts are back, you can turn icloud contacts back on and re-merge them. Note that when you turn it off, it will give you the option to keep or delete contacts on your phone - click KEEP!

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