2 Replies Latest reply: Jan 30, 2013 8:28 PM by TheFirstRook
raisghazali Level 1 Level 1 (0 points)



my iphone 4 ios 6.0.1 having a sound problem after i updated version from ios 5 to ios 6..and now my phone using ios 6.0.1..the problem are when my iphone recieving any sms and when i play music player..sometimes it sounds and sometimes it doesn't ring..just vibrate..BUT when i got incoming call,the phone is ringing and vibrate..just sms doesn't ring..and the other problem is when i use music player..sometimes,when i play the music,i can hear the sound and the volume bar is well displayed,BUt sometimes,i can hear nothing,no sounds and the volume bar is gone,disappear..i must wait for a few minutes then the volume bar will display again and i canhear the sound..when the phone got no sound,it will cause everything,like keyboard sound,phone lock sound,camera shutter sound,evything will be not ok..what's the problem???is it caused of IOS 6??it happened after i updated the ios..i think,it is not hardware problem..can u tell me the right answer???i'm sick of it!!

iPhone 4, iOS 6.0.1
  • 1. Re: my iphone 4 ios 6.0.1 having a sound problem.please help me!!!
    Applegeek26449 Level 1 Level 1 (75 points)

    Go to Settings, Sounds, and see if your buttons control the volume. If not, the sound settings would vary for each of your functions(Such as what you stated, texts, and sm, etc.) Make sure that your buttons control the volume of all your functions. This should make everything the same and fix the problem. Hope this helps!

  • 2. Re: my iphone 4 ios 6.0.1 having a sound problem.please help me!!!
    TheFirstRook Level 1 Level 1 (0 points)

    I had the same problem as well for nearly 3 months.


    I had tried bring the Iphone into my phone carrier and they sent me to the AppleStore. When I brought it to them they hooked it up to the diagnostic machine and they told me just to restart the Iphone from the factory settings.


    This didn't work either. To complicate things more, other "solutions" seem to only yield temporary success. These temporary solutions included: blowing compressed air into every port, various restart combinations, various factory restore methods.


    I had nearly given up until I stumbled upon a support post on Apple's website that finally yielded success.



    The solution for me is listed as line 7, which reads:

    "Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris."


    Apparently, this cylinder shaped, mesh area is in some way tied to what triggers the headphones/speaker selection. I am not sure how, but I can say that after gently brushing it out my sounds are working again; specifically my music is now able to play directly off the speakers and my Iphone apps all play their sounds agian.


    Hope this helps you as well!