1 Reply Latest reply: Jan 27, 2013 11:51 AM by Steve Taylor1
lindafromgreencastle Level 1 Level 1 (0 points)

OK, new computer. Authorized it. Can see all music in cloud, not on hard drive.  My old computer which had the original files down loaded, was able to be saved from hard drive. The tech that is helping, what should I tell him to do to get my files back on my new hard drive? They are on an external drive. Thank you for your help.

iPod touch, iOS 4.1
  • 1. Re: Ok, new computer. Authorized it. Can see files for everything in cloud.
    Steve Taylor1 Level 5 Level 5 (4,660 points)

    OIf they are on your external hard drive and you want them back on your local hard drive.


    First check that the Copy files to iTunes medi folder is selected in Preferences, Advanced.


    Alsoo under store turn off show ourchasaes in the cloud


    Turn off itunes match

    You now have an empty library


    Then File > Add to library and choose the parent folder of music on your external hard drive click Open and itunes will copy all that music into the right folder on your machine. How long it takes depends on how much music you have.


    When finished turn on itunes Match if you are using it