HT203206: Fix unexpected quits or launch issues in iTunes for Windows

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Q: itunes plays music but crashes for video

Hi,

I'm running itunes on an hp pavilian with windows 7. I have been using itunes to play music and watch movies. For a long time it worked fine. All of a sudden itunes crashes when I try to watch a movie. All movies are in mp4 format and play on quicktime and windows media player. I have also completely unistalled and reinstalled itunes. Still has the same problem. MUsic plays fine but movies cause it to crash and shut down every time.

 

mtspaces

itunes, Windows 7

Posted on Jan 27, 2013 10:44 AM

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Q: itunes plays music but crashes for video

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