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HT4993 i took my sim card out now it wont turn on what can i do i didnt get the apple care

101 Views 1 Reply Latest reply: Jan 27, 2013 2:08 PM by brad805 RSS
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Jan 27, 2013 6:39 AM

i took my sim card out my sprint iphone 5 now it wont turn back on

iPhone 5, iOS 6.0.1
  • brad805 Level 5 Level 5 (7,285 points)

    You iPhone 5 has a full 1 year Warranty with Apple, whether you have AppleCare or not. To turn iPhone ON, connect to Wall Charger for 10 minutes, iPhone may turn ON itself. If still OFF, keep on charger and Reset, hold both home and power buttons until the iPhone begins to start. This can take about 20 seconds of holding both buttons while on charger. If still problem, make Genius reservation or set up Service and take or send to Apple for resolution under Warranty.

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