Skip navigation

Why does my macbook pro restart.

183 Views 4 Replies Latest reply: Jan 27, 2013 7:14 PM by caelbake1 RSS
caelbake1 Calculating status...
Currently Being Moderated
Jan 27, 2013 4:42 PM

Its as if its on a timer.  There have been other questions like this but, I do not understand them.

Here is the Error report:

 

 

Interval Since Last Panic Report:  119504 sec

Panics Since Last Report:          7

Anonymous UUID:                    0B88F3A1-1BCA-4127-ACF0-D5CD7E6928D4

 

 

Sun Jan 27 19:31:56 2013

panic(cpu 3 caller 0xffffff80002c4794): Kernel trap at 0xffffff80005e7a1d, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffef8012e3f180, CR3: 0x000000002b6f801e, CR4: 0x00000000001606e0

RAX: 0xffffff801485d200, RBX: 0xffffff80142dce40, RCX: 0xffffff8000868200, RDX: 0xffffff8011863f00

RSP: 0xffffff80e8443ca0, RBP: 0xffffff80e8443ce0, RSI: 0x000000000000003e, RDI: 0xffffef8012e3f180

R8:  0x0000000000000108, R9:  0xffffff80d19da000, R10: 0xffffff80147d06c0, R11: 0x00000000000412c1

R12: 0x0000000000000010, R13: 0xffffff8012bfb7e4, R14: 0xffffff80006ed16b, R15: 0xffffff80006ed175

RFL: 0x0000000000010202, RIP: 0xffffff80005e7a1d, CS:  0x0000000000000008, SS:  0x0000000000000010

CR2: 0xffffef8012e3f180, Error code: 0x0000000000000000, Faulting CPU: 0x3

 

 

Backtrace (CPU 3), Frame : Return Address

0xffffff80e8443950 : 0xffffff8000220792

0xffffff80e84439d0 : 0xffffff80002c4794

0xffffff80e8443b80 : 0xffffff80002da55d

0xffffff80e8443ba0 : 0xffffff80005e7a1d

0xffffff80e8443ce0 : 0xffffff80005e5044

0xffffff80e8443d10 : 0xffffff80005e7a26

0xffffff80e8443d60 : 0xffffff80005e5044

0xffffff80e8443d90 : 0xffffff80005e7a26

0xffffff80e8443de0 : 0xffffff8000620127

0xffffff80e8443e00 : 0xffffff80006227bb

0xffffff80e8443e10 : 0xffffff8000654d7b

0xffffff80e8443e50 : 0xffffff800029d8a5

0xffffff80e8443e80 : 0xffffff8000223096

0xffffff80e8443eb0 : 0xffffff80002148a9

0xffffff80e8443f10 : 0xffffff800021bbd8

0xffffff80e8443f70 : 0xffffff80002aef10

0xffffff80e8443fb0 : 0xffffff80002daec3

 

 

BSD process name corresponding to current thread: UserEventAgent

 

 

Mac OS version:

11G63b

 

 

Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

 

 

System uptime in nanoseconds: 44984661172

last loaded kext at 36206453921: com.apple.driver.AudioAUUC          1.59 (addr 0xffffff7f812f8000, size 28672)

loaded kexts:

com.apple.driver.AudioAUUC          1.59

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.iokit.IOBluetoothSerialManager          4.0.8f17

com.apple.driver.AGPM          100.12.75

com.apple.driver.ApplePlatformEnabler          2.0.5d3

com.apple.driver.X86PlatformShim          5.0.0d8

com.apple.driver.AppleUpstreamUserClient          3.5.9

com.apple.driver.AppleHDAHardwareConfigDriver          2.2.5a5

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.driver.AppleIntelHD4000Graphics          7.3.2

com.apple.driver.AppleHDA          2.2.5a5

com.apple.driver.AudioIPCDriver          1.2.3

com.apple.driver.AppleMikeyDriver          2.2.5a5

com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8

com.apple.driver.AppleBacklight          170.2.2

com.apple.driver.SMCMotionSensor          3.0.2d6

com.apple.driver.AppleSMCPDRC          5.0.0d8

com.apple.driver.AppleSMCLMU          2.0.1d2

com.apple.driver.AppleMuxControl          3.1.33

com.apple.driver.ApplePolicyControl          3.1.33

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.AppleIntelFramebufferCapri          7.3.2

com.apple.filesystems.autofs          3.0

com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17

com.apple.driver.AppleUSBTCButtons          227.6

com.apple.driver.AppleIRController          312

com.apple.driver.AppleUSBTCKeyEventDriver          227.6

com.apple.driver.AppleUSBTCKeyboard          227.6

com.apple.iokit.SCSITaskUserClient          3.2.1

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCISerialATAPI          2.0.3

com.apple.iokit.IOAHCIBlockStorage          2.1.0

com.apple.BootCache          33

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.driver.AppleUSBHub          5.1.0

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.driver.AppleSDXC          1.2.2

com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8

com.apple.driver.AirPort.Brcm4331          561.7.22

com.apple.driver.AppleFWOHCI          4.9.0

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleAHCIPort          2.3.1

com.apple.driver.AppleUSBXHCI          1.1.0

com.apple.driver.AppleACPIButtons          1.5

com.apple.driver.AppleUSBEHCI          5.1.0

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.5

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0

com.apple.security.TMSafetyNet          8

com.apple.security.quarantine          1.4

com.apple.nke.applicationfirewall          3.2.30

com.apple.driver.AppleIntelCPUPowerManagement          195.0.0

com.apple.iokit.IOSurface          80.0.2

com.apple.iokit.IOSerialFamily          10.0.5

com.apple.driver.DspFuncLib          2.2.5a5

com.apple.iokit.IOAudioFamily          1.8.6fc18

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.IOPlatformPluginLegacy          5.0.0d8

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.AppleHDAController          2.2.5a5

com.apple.iokit.IOHDAFamily          2.2.5a5

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.driver.AppleGraphicsControl          3.1.33

com.apple.iokit.IONDRVSupport          2.3.4

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.X86PlatformPlugin          5.1.1d6

com.apple.driver.AppleSMC          3.1.3d10

com.apple.driver.IOPlatformPluginFamily          5.1.1d6

com.apple.driver.AppleThunderboltEDMSink          1.1.8

com.apple.driver.AppleThunderboltEDMSource          1.1.8

com.apple.driver.AppleThunderboltDPOutAdapter          1.8.5

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.iokit.IOGraphicsFamily          2.3.4

com.apple.kext.triggers          1.0

com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17

com.apple.iokit.IOBluetoothFamily          4.0.8f17

com.apple.driver.AppleThunderboltDPInAdapter          1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5

com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5

com.apple.driver.AppleUSBMultitouch          230.5

com.apple.iokit.IOUSBHIDDriver          5.0.0

com.apple.driver.AppleUSBMergeNub          5.1.0

com.apple.driver.AppleUSBComposite          5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.driver.AppleFileSystemDriver          13

com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1

com.apple.driver.AppleThunderboltNHI          1.6.0

com.apple.iokit.IOThunderboltFamily          2.0.3

com.apple.iokit.IOEthernetAVBController          1.0.1b1

com.apple.iokit.IOUSBUserClient          5.0.0

com.apple.iokit.IO80211Family          420.3

com.apple.iokit.IONetworkingFamily          2.1

com.apple.iokit.IOFireWireFamily          4.4.8

com.apple.iokit.IOAHCIFamily          2.0.8

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOHIDFamily          1.7.1

com.apple.iokit.IOUSBFamily          5.1.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          177.8

com.apple.kext.AppleMatch          1.0.0d1

com.apple.driver.DiskImages          331.7

com.apple.iokit.IOStorageFamily          1.7.2

com.apple.driver.AppleKeyStore          28.18

com.apple.driver.AppleACPIPlatform          1.5

com.apple.iokit.IOPCIFamily          2.7

com.apple.iokit.IOACPIFamily          1.4

Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.2f38

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x8394, 0x393932303333000000000000000000000000

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x8394, 0x393932303333000000000000000000000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB

Serial ATA Device: HL-DT-ST DVDRW  GS31N

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3

USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3

USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 6

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4

MacBook Pro, Mac OS X (10.7.5)
  • Linc Davis Level 10 Level 10 (107,710 points)
    Currently Being Moderated
    Jan 27, 2013 6:30 PM (in response to caelbake1)

    That panic was not caused by third-party software. If the problem is recurrent, the possibilities are (1) a damaged OS X installation; (2) a fault in a peripheral device, if any; (3) an internal hardware fault; and (4) an obscure bug in OS X.

     

    You can rule out the first two possibilities by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.

     

    If you've recently upgraded the memory, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts on the memory modules when handling them. If necessary, clean them with a mild solvent such as rubbing alcohol.

     

    The Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.

     

    In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.

     

    Otherwise, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.

     

    Print the first page of the panic report and bring it with you.

     

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least  two independent backups.) Don’t erase the recovery partition, if present.

     

    *An SSD doesn't need to be zeroed.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.