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Downloading iTunes on Windows 8

1197 Views 8 Replies Latest reply: Jan 27, 2013 7:24 PM by tailspower2001 RSS
MDFJD2000 Calculating status...
Currently Being Moderated
Jan 27, 2013 4:24 PM

I have downloaded iTunes on my new computer with Windows 8, but it will not open.  It tells me download is complete, I get the little whirly circle thing as if it's trying to open, but then it just stops.  No message or anything.  Any ideas?

Other OS, Windows 8
  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Jan 27, 2013 4:39 PM (in response to MDFJD2000)

    Doublechecking. Is the installer doing that? Or did it install and you get that when you try to run the program?

  • b noir Level 9 Level 9 (71,990 points)
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    Jan 27, 2013 4:48 PM (in response to MDFJD2000)

    Many thanks.

     

    Can you check something for me please?

     

    Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.

     

    Now try to launch iTunes.

     

    Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?

  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Jan 27, 2013 6:01 PM (in response to MDFJD2000)

    Thanks again.

     

    If you're getting an error-message-free iTunes launch error, and the iTunes.exe is making a brief-if-any appearance in Task manager, we'd better check for a QuickTime problem.

     

    Try updating your QuickTime Player to the most recent version. Does iTunes start launching again?

  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Jan 27, 2013 6:52 PM (in response to MDFJD2000)

    Let's first quickly try uninstalling the existing QuickTime, and reinstalling the most recent version.

  • tailspower2001 Level 1 Level 1 (75 points)
    Currently Being Moderated
    Jan 27, 2013 7:24 PM (in response to MDFJD2000)

    Windows 8 ***** unless you have something like a tunch sreen laptop. I nortlay tell onder Windows users or anyone that whats to install Windows on thier MAC to buy an OEM Windows 7 Pro DVD and say with Windows 7 as long as Mircosoft will update and support it (looks like it will end in 2015). By then may be then open sorce React OS  Porject will be reday to go. Then anyone can run any Windows app they what DVD or Downlaod without an the Windows OS installed vs eumlation were we can't paly the Windows DVD-ROM games (I have over 40 of them).    

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