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How do I delete an icloud account from a used iphone3gs?

138 Views 3 Replies Latest reply: Jan 29, 2013 2:47 PM by paulcb RSS
druman07 Calculating status...
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Jan 28, 2013 6:54 PM

I bought a used apple iphone3gs. When I try to download an app, it asks for the other persons password. I made an account for myself, but it doesn't seem to recognise that when I'm trying to get new apps. Can I delete that persons account without having their password, if so how? Thanks so much!

iPhone 3GS
  • randers4 Level 9 Level 9 (53,010 points)

    App updates have nothing to do with the iCloud account, but if you want to delete that just go to Settings>iCloud and tap Delete Account (this only deletes it from the phone, not from iCloud).

     

    You're getting the prompt for the other person's password when you update apps because there must be app(s) on your phone that were purchased with their ID.  (Apps and their updates are permanently tied to the ID used to purchase them.)  The only way to stop this is to delete this (these) app(s) from your phone (and from iTunes) and repurchase them with your ID.  Aslo verify that your ID is set in Settings>iTunes & App Stores.  If not, tap the ID shown, sign out, then sign back in with your ID.

  • paulcb Level 6 Level 6 (18,670 points)

    You need to wipe that phone and set it up as your own to clear all the old user data.  You can do this by restoring the iPhone from your iTunes on your computer or from your iPhone, Settings > General > Reset > Erase All Content and Settings.

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