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"Other" data (iPhone) - How do I remove this junk?

1186934 Views 1,155 Replies Latest reply: Apr 11, 2014 8:07 PM by Mr. Luigi RSS Branched to a new discussion.
  • r-m Level 1 Level 1 (15 points)
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    Jan 28, 2013 5:27 PM (in response to everkleer)

    That's what I'm hoping for, but I've not found one yet. The more people looking for one, the better :-)

     

    I'd imagine though, for security reasons, it's not possible.

    The way I see it, if someone can modify the backup to remove files, they could probably add files in too. Apple wouldn't like that because it could allow unauthorised files into the file system. I'd imagine that when the backup is created, a signature is created based on all the files. If any file changes, the signature would be different than the stored one, and so the backup would fail :-(

  • everkleer Level 1 Level 1 (5 points)
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    Jan 28, 2013 5:30 PM (in response to BRAAP)

    Alright, I did find the files in /var/mobile/Library/SMS/Attachments on my jailbroken iPad... I'm going to try deleting them.  Wish me luck!

  • r-m Level 1 Level 1 (15 points)
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    Jan 28, 2013 5:32 PM (in response to everkleer)

    Ah, that saved me a job. I was going to try finding the location for you to try lol.

    Just be careful you don't delete attachments you DO want. Maybe it will let you sort by modified date and delete the oldest ones or something?

    Or, just delete the all if you don't want any... I don't know what issues it will cause with any message threads that should have an attachment though something I wasn't concerned with myself, because I'd happily delete the message history

  • everkleer Level 1 Level 1 (5 points)
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    Jan 28, 2013 5:47 PM (in response to r-m)

    Well I deleted them and the message threads that I had not already deleted still seem to work - the speach bubbles just show up empty.  The "other" space has not gone away though.  Now that the space is actually gone though, I suspect I just need to force iTunes/the iPad to recalculate it somehow.  Perhaps one of the other tricks in here.  Maybe just a backup and restore.

  • r-m Level 1 Level 1 (15 points)
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    Jan 28, 2013 5:50 PM (in response to everkleer)

    Have you done a sync with iTunes since deleting them? a backup? Maybe try switching the iPad off and on again too?

  • Edg-R Level 1 Level 1 (10 points)
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    Jan 28, 2013 5:53 PM (in response to everkleer)

    You know... I was thinking...

     

    Maybe the way it is SUPPOSED to work is that the OS marks the space taken up by the attachments as writeable just like computers do on hard drives when you delete files. They're not actually gone but the OS has permission to write over them.

     

     

     

    In our case maybe something went corrupt with the file system and they're not being marked as trash. -_-

  • r-m Level 1 Level 1 (15 points)
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    Jan 28, 2013 5:54 PM (in response to Edg-R)

    I don't think that's the case. It would still "free up" the space, and just show it as available

  • Edg-R Level 1 Level 1 (10 points)
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    Jan 28, 2013 5:55 PM (in response to r-m)

    That's what I'm saying... For some reason our phones aren't showing the space as available.
    Who knows though...

     

    All I know is that I can still see the nudies I took last year when they should have been deleted.

  • everkleer Level 1 Level 1 (5 points)
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    Jan 28, 2013 6:01 PM (in response to r-m)

    Tried all that... I'm gonna try restoring from a post-delete backup now.  Will let you know what happens.

  • r-m Level 1 Level 1 (15 points)
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    Jan 28, 2013 6:03 PM (in response to everkleer)

    good luck

  • mrMichail Level 1 Level 1 (10 points)
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    Jan 28, 2013 6:05 PM (in response to everkleer)

    check your backup first and see if you have no videos left.

    BTW, did you see duplacate videos in your last backups?

     

    I guess the ones that are dedicated to SMS (iMessage) are gone since you've deleted everything in that folder, but what about the other ones? I don't think iOS will store 2 similar files in one folder

  • everkleer Level 1 Level 1 (5 points)
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    Jan 28, 2013 6:20 PM (in response to mrMichail)

    I think the only problem I had was with SMS/iMessage attachments.  They are now gone from my backup - my backup is now down to 400MB but I still have 2GB of Other.  So aparently it is still (or think it is still) on the device itself, but they are no longer part of the backup.  So a full restore then a restore from backup should do it.

  • everkleer Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 28, 2013 7:18 PM (in response to mrMichail)

    FYI this is the way I originally found where the items were that caused the issue, so maybe this might help diagnose it if your issue isn't with SMS attachments like mine:

    I used the Mac App "iExplorer" to mount my phone as a drive (which you can do with the free/demo version) and then I used the free Disk Inventory X to see what was eating space in the Backups folder.  That quickly revealed that it was the folder /Backups/Backup Explorer/Media Domain/Library/SMS/Attachments.

     

    After the restore (full restore, followed by restore from Backup) my iPad seems ok and it's lost its "Other" bulk.  I will report again if I see any issues.  Again, I'm not sure exactly what the ramifications might be of restoring a non-jailbroken device from a jailbroken backup.

  • Mugwumper Level 1 Level 1 (20 points)
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    Jan 28, 2013 11:01 PM (in response to Acqua)

    I followed your instructions from July 2012 on my 32GB iPhone 5:

     

    1) Settings -> General -> Usage -> Music

    2) Swipe left to right over All Music

    3) Select "Delete"

    4) Switch off the iPhone (or iPad 2: it works here as well; I have done it sucessfully)

    5) Switch on the iPhone (or iPad 2)

     

    The "Music" amount said 17.9GB which I thought was high - whatever. ;^) After deleting this, turned

    off the phone and turned it back on, and then went to synch it with iTunes on my iMac (10.8.2). Sure

    enough, the 2GB of "Other" was gone.

     

    HOWEVER . . . ;^) I now have 22GB of "Free" space!  Add in 17.9GB of Music and 3.2GB of Apps (and

    about another 1GB of videos, photos and books) and I'm at almost 44GB - on a 32GB device! ;^)

     

    And, Usage -> Music is back to 17.9GB. :^(

     

    Everything seems to work fine (apps work, game scores intact, email fine, photos and videos visible),

    so I'm not sure what this process did (or didn't do). Any thoughts?

  • r-m Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jan 29, 2013 6:46 AM (in response to Mugwumper)

    You should have read more posts... I wish that post could be unmarked as the solution.

    Doing that process causes problems playing music for most (if not all...) people..

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