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servermgrd[166]: Failed to connect to the IGD

1019 Views 5 Replies Latest reply: Mar 25, 2013 6:02 AM by lucidlee RSS
JAGUK Level 1 Level 1 (10 points)
Currently Being Moderated
Jan 28, 2013 9:22 AM

Hi,

 

We have been getting intermittent internet connection hanging today and whilst on the server system logs (looking at a separate issue) I noticed that whilst our connection was hanging I could see two entiries in the log appearing repeadedly and simultaniously to the connection hanging:

 

This one first:

Jan 28 13:32:48 our.server.com com.apple.SecurityServer[26]: Succeeded authorizing right 'system.privilege.admin' by client '/Library/PrivilegedHelperTools/com.apple.serverd' [80] for authorization created by '/Applications/Server.app/Contents/ServerRoot/usr/libexec/ServerEventAgent' [165] (100000,0)

 

Immediately followed by this:

Jan 28 13:32:49 our.server.com servermgrd[166]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn’t be completed. (com.apple.ACPDevice error -6753.)"

 

Anyone have any idea at all?

 

We are running version 2.2

 

Thanks in advance, Justin

  • Linc Davis Level 10 Level 10 (107,710 points)
    Currently Being Moderated
    Jan 28, 2013 12:05 PM (in response to JAGUK)

    Are you using an AirPort base station as your gateway?

  • Linc Davis Level 10 Level 10 (107,710 points)
    Currently Being Moderated
    Jan 29, 2013 7:43 AM (in response to JAGUK)

    Log messages aren't significant in themselves. If you're not having a problem, ignore them. That one probably means that the server is checking to see whether the gateway is an AirPort device (IGD -- internet gateway device.)

  • lucidlee Calculating status...
    Currently Being Moderated
    Mar 25, 2013 6:02 AM (in response to Linc Davis)

    I'm another who is getting this intermittent failure, repeating every hour though:

     

    Mar 25 23:13:00 my_server.private com.apple.SecurityServer[21]: Succeeded authorizing right 'system.privilege.admin' by client '/Applications/Server.app/Contents/ServerRoot/usr/libexec/ServerEventAgent' [144] for authorization created by '/Applications/Server.app/Contents/ServerRoot/usr/libexec/ServerEventAgent' [144] (2,0)

    Mar 25 23:13:00 my_server.private com.apple.SecurityServer[21]: Succeeded authorizing right 'system.privilege.admin' by client '/Library/PrivilegedHelperTools/com.apple.serverd' [65] for authorization created by '/Applications/Server.app/Contents/ServerRoot/usr/libexec/ServerEventAgent' [144] (100000,0)

    Mar 25 23:13:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:14:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:15:45  my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:16:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:17:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:18:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:19:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:20:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:21:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:22:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:23:45 my_server.private com.apple.SecurityServer[21]: Succeeded authorizing right 'system.privilege.admin' by client '/Applications/Server.app/Contents/ServerRoot/usr/libexec/ServerEventAgent' [144] for authorization created by '/Applications/Server.app/Contents/ServerRoot/usr/libexec/ServerEventAgent' [144] (2,0)

    Mar 25 23:23:45 my_server.private com.apple.SecurityServer[21]: Succeeded authorizing right 'system.privilege.admin' by client '/Library/PrivilegedHelperTools/com.apple.serverd' [65] for authorization created by '/Applications/Server.app/Contents/ServerRoot/usr/libexec/ServerEventAgent' [144] (100000,0)

    Mar 25 23:23:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:24:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:25:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:26:45 my_server.private servermgrd[69589]: Failed to connect to the IGD, no status info available, error is Error Domain=com.apple.ACPDevice Code=-6753 "The operation couldn\u2019t be completed. (com.apple.ACPDevice error -6753.)"

    Mar 25 23:27:13 my_server.private servermgrd[69589]: --Module servermgr_devicemgr's response has retain count of 3.

    Mar 25 23:27:13 my_server.private servermgrd[69589]: --request was {

                  command = getState;

              }

    Mar 25 23:27:13 my_server.private servermgrd[69589]: --response was {

                  state = RUNNING;

              }

    Mar 25 23:27:15 my_server.private sudo[71082]:     root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/Applications/Server.app/Contents/ServerRoot/usr/bin/psql -h /Library/Server/PostgreSQL For Server Services/Socket -U webauth -d webauth -c SELECT max(version) FROM schema_migrations

     

     

    In my case I have an a Netgear SmartSwitch between my Macmini ML server and an Apple Airport Exreme. I'm wondering if its causing this intermittent failure and if so what test can I make to confirm it.

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