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HT1212: iOS: Forgotten passcode or device disabled after entering wrong passcode

Learn about iOS: Forgotten passcode or device disabled after entering wrong passcode

HT1212 My son's iPhone 4 is locked because of too many password attempts.

352 Views 2 Replies Latest reply: Jan 29, 2013 2:01 AM by JimHdk RSS
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Jan 28, 2013 10:33 PM

Brand new, not synced with iTunes yet. When I connect to iTunes, get a message saying "iTunes could not connect to the iPod touch because it is locked with a passcode. You must enter your passcode on the iPod before it can be used with iTunes." This, of course, is not possible, since the thing is locked!

 

Tried to put in recovery mode (turn off, hold Home button, reconnect to computer, then iTunes) and doesn't appear in iTunes. Tried to put into DFU mode, still doesn't appear. Tried to connect to "Find My iPhone," but it cannot locate the device--again since it is not connected to anything! HELP!

iPod touch, iOS 5.0.1

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