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My sound is not working on my ipad 2

3914 Views 2 Replies Latest reply: Mar 1, 2013 9:40 AM by deedeefrey RSS
Mayanqueen Calculating status...
Currently Being Moderated
Jan 28, 2013 4:11 PM

I have no sound either through the build in speaker or my headphone plug in on my ipad2

Any suggestions?

iPad 2 Wi-Fi, iOS 6.1
  • Barry Hemphill Level 7 Level 7 (33,115 points)
    Currently Being Moderated
    Jan 29, 2013 7:23 AM (in response to Mayanqueen)

    Hello:

     

    Do you, by any chance, have settings>general>use side switch to: set to mute?

     

    The settings>sounds should also be set to on, I think.

     

    Barry

     

    P.S.  If none of that helps, reset the iPad (hold the home and power buttons down until the Apple logo appears).

    iPad 2, iOS 6.1
  • deedeefrey Calculating status...
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    Mar 1, 2013 9:40 AM (in response to Barry Hemphill)

    I have a brand new iPad2 and no headphones work ... sound come out when I play without headphones.  I have used 3 different headphones and they all work on other devices.  Do I have a lemon?  Should I exchange for

    a new one

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