1 Reply Latest reply: Jan 29, 2013 11:27 AM by Christine Hall
Christine Hall Level 1 Level 1 (5 points)

I was able to update my iPhone 4 without any problem.  Now my iPad appears to be "stuck" after at least 20 minutes of waiting the bar hasn't moved and it says "preparing update".  All the help I see about upate problems are discussed when people have done the update through iTunes connected to their computers.  Since this is not the way I was doing things, I am not certain of the steps I need to take.  Help please