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cant log in

375 Views 1 Reply Latest reply: Jan 29, 2013 1:27 PM by Ralph Johns (UK) RSS
Hideto Yamashiro Calculating status...
Currently Being Moderated
Jan 28, 2013 10:24 PM

Hi, Ralph


I created an account for iChat, AIM, and it doesn't let me log in even with the correct password and ID.


I tried your suggestions that were on the community wall but none of them worked.


It's a simple problem that I can't log in with the ID and password I set up but I am finding difficulty solving the problem.


I would really appreciate if you could suggest me how to log in, re-create another acount, or how I can re-set my acount.


Thank you

MacBook Air, iOS 6.0.2
  • Ralph Johns (UK) Level 9 Level 9 (66,805 points)
    Currently Being Moderated
    Jan 29, 2013 1:27 PM (in response to Hideto Yamashiro)



    You say "MacBook Air" as part of your Specs.

    You also list iOS 6.0.2 which would tell me you have an iPhone or iPad


    You have not said what iChat version you are using or which OS X version  you have on the MacBook Air.


    You can create AIM names at the AIM registration page.

    These tend to be plain "Username" type names

    You can also use Apple ID issued by Apple ( and as valid AIM Names.

    These tend to be entered under the AIM option in later version of iChat.


    There can be issues with using iCloud Issued IDs in older versions of iChat pre and including iChat 5

    The iCloud and are used in iChat 6 and Messages in Mountain Lion.

    These two version do a dual login to AIM and to

    This login to allows the AIM server to "read" the password.

    Earlier version do not have this dual Login and the names will not work.


    9:27 PM      Tuesday; January 29, 2013

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously


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