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does anyone have a support email address

402 Views 2 Replies Latest reply: Jan 29, 2013 4:22 PM by Gary Scotland RSS
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Jan 29, 2013 1:59 PM

Hi my name is Richard , I am a professional songwriter  who uses apple products every day  and in particular my apple ID richiescott@mac.com is part of my professional image.

 

 

Now I assume i still have a mac account, as I have just checked my emails  and cannot  find any termination notification

and I've check my settings and the card to which the payment for the account is taken is still the live debit card I currently use ... however i noticed back at the end of august last year that i was having difficulty sending emails

on all my devices macbook pro + home studio intel mac + studio intel mac & my iphone ...... as I stated  i assume some how that my account was no longer live ...... so I was using a Yahoo account  in the meantime .... can you confirm one way or the other this account is still current and if so  how do i get the account back working... and get reimbursed for the time ive  not been able to use it ..... as you will see i have only manage to send maybe 3 emails since  august last year....... so it has occasionally worked ..... I've tried changing my setting etc but to no avai

 

 

thank you

Mac Pro

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