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HT4759 How do I know when me.com is down

392 Views 7 Replies Latest reply: Jan 29, 2013 4:24 PM by glseto RSS
Elinor Fisk Calculating status...
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Jan 26, 2013 8:49 AM

How do I know when me.com is down?

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  • Doeboe1951 Calculating status...
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    Jan 27, 2013 9:03 AM (in response to Elinor Fisk)

    I had a lot of undelivered mail on Friday, and only today are the senders receiving bounce-back messages. Exactly the same message you received. Hope we get some help -- and hope that our messages are gone forever.

  • Susan Frank Calculating status...
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    Jan 28, 2013 6:35 AM (in response to Elinor Fisk)

    I am having issues with people sending to my me.com address, they are receiving inbox failure message "destination computer not reachable within the allowed period", or the email will show up days later in my inbox, or if it is a group email it will show up when someone responds that isn't a roadrunner.com user and it shows all the prior emails in the string that I didn't recieve.  This is also happening to my close friend who is a me.com email user.  We've been experiencing this for almost a week, now.  Seems to only be from roadrunner.com senders (as far as I can tell). 

    What I am wondering is:

    1) whether it's a geographic issue-we are in Cleve, OH area. What area are you all in?  I found threads about this occuring off and on over the past couple years, those were all local pockets of users that were impacted each time.

    2) If this is just from certain email addresses (I think I am recieving everything other than roadrunner.com sends, seem to be, anyhow.)

    Thank you in advance.  This is a really frustrating problem.

  • karen79 Calculating status...
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    Jan 28, 2013 9:00 AM (in response to Susan Frank)

    I am having these exact same issue.  Emails from roadrunner.com accounts are not arriving to my @me account.  I don't think it's geographic, as my problem is existing in Tampa FL.

  • cara99 Calculating status...
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    Jan 28, 2013 9:51 AM (in response to karen79)

    Having same issue in Melbourne FL.  For over a week, any email I sent to me.com is getting bumped back to me after 4/5 days with same message as above, host at me.com is not responding.  Thought it might have something to do with software patch BH did Thurs 17 Jan, but that was apparently only for cable, not anything else (knocked cable off for 3/4 hours).  But, around same time this happened, BH also put a bunch of aol.com and yahoo.com email into the junk folder in my roadrunner account even though I had been emailing back and forth to these addresses for a while.  Previously, the two me.com addresses I had been emailing (one here in FL, one in UT) had been getting and receiving my emails no problem.  Now, I can receive an email from me.com address, (just got one this morning), but my outgoing messages still are not being received by me.com.  The email address here in Fl is apparently receiving all other email okay.  I did try from another rr email address and same thing happened, got bumped back to me. HOWEVER, I tried emailing the me.com address with my gmail account (using my desktop which has wifi from BH) and it went through no problem!!!  I emailed online help at BH and they could not help, so have an email into local support to call me. Not sure if problem is with BH or Apple!  I suspect Apple, because it seems the messages are getting to the me.com account, but not getting through from there.

  • glseto Calculating status...
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    Jan 29, 2013 4:24 PM (in response to Elinor Fisk)

    I am having the same problem in Los Angeles, CA. 4 messages sent from my "rr.com" account to a "mac.com" or "me.com" over the past 6 days have bounced back saying that the host is not responding after 4 days.

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