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ipod wifi

178 Views 2 Replies Latest reply: Jan 29, 2013 6:33 PM by mktay RSS
mktay Calculating status...
Currently Being Moderated
Jan 28, 2013 7:56 PM

My ipod touch will not connect to the WiFi. It asks for the password and the little searching symbol goes and doesn't stop. I have typed wrong passwords to see if that could possibly be the problem but then the prompt comes up saying it is incorrect. The password is correct and I still can not get on to the internet. I have tried resetting the network settings and the ipod. What to do?

iPod touch, iOS 6.1
  • lllaass Level 10 Level 10 (135,035 points)
    Currently Being Moderated
    Jan 29, 2013 6:27 AM (in response to mktay)

    Does the iPod connect to other networks?

    Do other devices now connect?

    Did the iPod connect before?

    Try:                  

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Power off and then back on the router

    - Reset network settings: Settings>General>Reset>Reset Network Settings

    - iOS: Troubleshooting Wi-Fi networks and connections

    - iOS: Recommended settings for Wi-Fi routers and access points

    - Restore from backup. See:

    iOS: How to back up

    - Restore to factory settings/new iOS device.

    - Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar

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