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Why can't I doanload a newer version of OS X?

403 Views 5 Replies Latest reply: Jan 29, 2013 7:09 PM by luagirl77 RSS
luagirl77 Calculating status...
Currently Being Moderated
Jan 29, 2013 6:46 PM

I want to be able to sync my iphone 4s to my imac.  (Mainly I just want to upload my photos.)  But it tells me I need a newer version of iTunes.  When I try to install that newer version, it says I can't because I need a newer version of OS X (I have OS X 10.5.8).  When I try to do a software update, it says I have no available updates!  How do I get my photos onto my desktop???

iMac Model # A1224, Mac OS X (10.5.8)
  • Kappy Level 10 Level 10 (220,950 points)
    Currently Being Moderated
    Jan 29, 2013 6:47 PM (in response to luagirl77)

    Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion

     

     

    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.

     

    Upgrading to Snow Leopard

     

    You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.

     

    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.

     

         Snow Leopard General Requirements

     

           1. Mac computer with an Intel processor

           2. 1GB of memory

           3. 5GB of available disk space

           4. DVD drive for installation

           5. Some features require a compatible Internet service provider;

               fees may apply.

           6. Some features require Apple’s MobileMe service; fees and

               terms apply.

     

    Upgrading to Lion

     

    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.

     

    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.

     

         Lion System Requirements

     

           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,

               or Xeon processor

           2. 2GB of memory

           3. OS X v10.6.6 or later (v10.6.8 recommended)

           4. 7GB of available space

           5. Some features require an Apple ID; terms apply.

     

    Upgrading to Mountain Lion

     

    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.

     

     

         OS X Mountain Lion - System Requirements

     

           Macs that can be upgraded to OS X Mountain Lion

     

             1. iMac (Mid 2007 or newer)

             2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)

             3. MacBook Pro (Mid/Late 2007 or newer)

             4. MacBook Air (Late 2008 or newer)

             5. Mac mini (Early 2009 or newer)

             6. Mac Pro (Early 2008 or newer)

             7. Xserve (Early 2009)

     

         Are my applications compatible?

     

             See App Compatibility Table - RoaringApps.

     

         For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

  • Niel Level 10 Level 10 (234,260 points)
    Currently Being Moderated
    Jan 29, 2013 6:49 PM (in response to luagirl77)

    As you're using an iPhone 4S and not an iPhone 5, you don't need a newer Mac OS X version. Click here and install the software.

     

    (75591)

  • Kappy Level 10 Level 10 (220,950 points)
    Currently Being Moderated
    Jan 29, 2013 7:01 PM (in response to luagirl77)

    Select the drive's Desktop icon. Press COMMAND-I to open the Get Info window. Data is in upper panel.

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