Currently Being ModeratedJan 29, 2013 10:11 PM (in response to Marlinespike)
Instead of using Print & Fax > Scanner to do the scans, open Image Capture and press the Show Details button. Then increase the scanning resolution and then scan a document to see if that improves things.
Currently Being ModeratedFeb 5, 2013 6:39 PM (in response to PAHU)
I tried upping the resolution and it didn't improve things.
Sheet feed or flat bed is equally bad. So is color, B/W, or Text settings.
What is black on the page looks gray on the scan. What is maroon looks pink. Everything looks slightly out of focus - it's fuzzy instead of sharp.
I'm sort of lost. I don't use this printer/scanner very often but i don't recall it scanning so poorly before.
Currently Being ModeratedFeb 5, 2013 7:30 PM (in response to Marlinespike)
Do a copy from the platen or ADF to check the scanner. If this copy is okay then at least it is not a physical issue with the scanner. But if the copy looks as bad as the scan then at least you know it is not software/driver related.
Currently Being ModeratedFeb 5, 2013 8:39 PM (in response to PAHU)
Thanks, PAHU! That was a good idea.
The copy looks better than the scan. The text is sharp. The color almost matches.
I've run software update and it shows the software is up to date. It says the last Canon software updated was version 2.11. It also shows the original software as version 2.5.
Hmmm... maybe over the weekend I should try to boot into a clone and see if it does a better scan job.