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TS4036: iCloud: Troubleshooting restoring an iCloud backup

Learn about iCloud: Troubleshooting restoring an iCloud backup

TS4036 iTunes match does not work on my iPhone 4 after an iCloud restore

94 Views 0 Replies Latest reply: Jan 29, 2013 9:54 PM by DivineUnity RSS
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Jan 29, 2013 9:54 PM

Hi

 

iTunes match does not work on my iPhone 4 after an iCloud restore. I cannot see playlists or songs.

 

This has happened before, and the only way to fix the problem, was "not" to restore from backup, i.e. install all applications, profiles, settings from scratch.

 

Does anyone know if this is a known issue, and if there is a work-around?

 

Yes - I have tried Erasing and restoring a few times

 

Yes - I have tried turning iTunes match off, and then on again in my iPhone (iTunes setting and iPod Settings)

 

Yes - I have connected my iPhone to the computer and performed a sync, ensuring that iTunes Match is turned on.

 

Please advise.

 

Regards,

Divine Unity

iPhone 4, iOS 6.1

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