Currently Being ModeratedJan 28, 2013 8:08 AM (in response to georgefromcoffeyville)
did you go to epsons site and get the latests drivers for the printer?
the ones shipped with the printer on a cd is mostly too old as soon as shipped
Currently Being ModeratedJan 28, 2013 10:14 AM (in response to Rudegar)
Rudegar, thank you for your reply. I cannot say for sure if I did or not, I do know that I went to the app store and it downloaded suppsedly the latest drivers.
Do you still think I should go to the Epson site?
Currently Being ModeratedJan 30, 2013 3:39 AM (in response to georgefromcoffeyville)
I installed the latest drivers from Epson, that did not change anything.
Currently Being ModeratedJan 30, 2013 4:44 AM (in response to georgefromcoffeyville)
Just a little tidbit that may possibly help you. Generally, as far as printers ar concerned, Apple provides updates for printer software through software update.
I use Canon printers here, and as you, I needed to install the printer drivers to setup the printer when it was first installed. After that, all of the updates ( about three or four during the past year) have come through Apple software update.
Currently Being ModeratedJan 30, 2013 4:49 AM (in response to wuzradioman)
Thanks for your immediate reply, really appreciate the help.
I have downloaded the update from Apple, with the same reslults, now ther scanner is giving me a error message. I plan on calling Epson again.
Currently Being ModeratedJan 30, 2013 5:11 AM (in response to georgefromcoffeyville)
It surely does sound like a software glitch. In the spirit of amphathising with you, I remember a few annoying glithces I had with my printer at first. One was with the "stop print mode" the other was with a scanning feature. With each ensuing Apple update, the glitches disappeared. I read somewhere that Apple actually writes some, or all of the printer updates themsleves, once they learn of problems. Anyway, goodluck with theEpson.
Currently Being ModeratedJan 30, 2013 6:53 AM (in response to wuzradioman)
Thanks again for your timely suggestions.
I just finshed a half hour conversation with "Albert" Epson tech support tech. He was really helpsul, we went through and changed several things, and hopefully this will fix all problems!
We downloaded the scan drivers, software, etc., and it is now scanning with no problems.
I will keep you posted on how all these things work out.
Again thanks for all yourt help and suggestions, I really did appreciate them.
Currently Being ModeratedJan 31, 2013 4:11 AM (in response to georgefromcoffeyville)
Well that did not work.
Still have to press "Copy" on rinter to get it to work!
Currently Being ModeratedJan 31, 2013 6:05 AM (in response to georgefromcoffeyville)
It is good of you to post the outcome of your quest for getting the Epson to work properly with your Mac. Adding to this topic: I have my year old Canon MX882 networked via wifi to my iMac Snow Leopard and also to an old Dell PC using XP.
The PC has worked flawlessly with the printer from the git-go. The Mac worked 90%, but had one annoying problem; if the print action was stopped after the print action started, the printer would go into a standby mode and
refused to print again until I went into the printer application and maunually deleted the print command from the print cue. This was not a problem for me, but if it happened to my wife, she would have to wait until I came home before she could print again.
This problem lasted for a few months, until it was cleared through one of the Apple software updates for this printer.
There are still two tiny glitches between the Mac and the Canon. One is that I can't read the ink levels from the Mac as I should be able to, and the other is that I can't initiate a scan from the printer, I need to do it with the Mac. Both of these problems are inconsequential to me, however.
So, my conclusion is that printer software is written first and foremost with the PC in mind, and that code writers probably don't have the same abilities for writting software for Macs as they do for the PC mass market.
Currently Being ModeratedJan 31, 2013 12:51 PM (in response to wuzradioman)
Well another day, talked again to Epson, this time he tried something else. It seem to be working okay, but we shall see.
He had me delete the WorkForce 545 printer and instead of the name he had me type in 192.168.1.207, I think this is the router address or something like that.
I will see if this works, if not, I will just use this printer for color printing, and my laser black and white printer for letters, etc.
I think your advise is right on, and would not be surprised to see software updates from Apple eventually.Thank you for all your advixce and assistance, it is always appreciated.
I will keep you informed.
Currently Being ModeratedFeb 1, 2013 1:34 PM (in response to georgefromcoffeyville)
Software update this morning. Everything seems to be working correctly now!
Currently Being ModeratedFeb 1, 2013 3:05 PM (in response to georgefromcoffeyville)
That's what I was banking on... could be that you made them aware of this particular problem by contacting their
customer service people by phone.