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Why do I have program folders that have a slash through them?

688 Views 26 Replies Latest reply: Jan 31, 2013 10:31 AM by MlchaelLAX RSS
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MadisonsMom Calculating status...
Currently Being Moderated
Jan 29, 2013 4:38 PM

I have folders with programs in them with slash that says that the programs can't be run on Mac Book Pro. .....Mountain Lion

Do I delete them?

 

Crazy....this laptop is 1 month old and I had apple transfer from my old laptop.

MacBook Pro, Mac OS X (10.4.7)
  • Ralph Landry1 Level 7 Level 7 (28,815 points)

    What laptop did you transfer the files from?  Older versions of Mac OS X, such as 10.6.8 and older have Rosetta to give compatibility with the PPC legacy software.  Versions after 10.7 do not have Rosetta and cannot run the older software.

  • OGELTHORPE Level 7 Level 7 (22,610 points)

    These are probably PPC or 32 bit applications which will not run on Mt. Lion.  you will be forced to get newer versions that are compatible with the Mt. Lion OS or a MBP with Snow Leopard.

     

    Ciao.

  • MlchaelLAX Level 4 Level 4 (1,550 points)

    Which of the applications that can't be run are important to you on an ongoing basis?

  • Ralph Landry1 Level 7 Level 7 (28,815 points)

    That is confusing, but sounds like the software does not rely on any legacy coding or it would not work with either Lion of Mountain Lion.  Other software, however, may contain legacy coding which prevents running on Mac OS X beyond Snow Leopard...things like pre-MS Office 2008 rely on Rosetta and don't work.

     

    You have to look at each software package and see how old it is and if compatible with the older Mac OS X's to determine if the only option is to upgrade to a newer software version.

  • OGELTHORPE Level 7 Level 7 (22,610 points)

    A speculative guess on my part.  Perhaps when you had one version of Lion, the application functioned.  When you reinstalled Lion, it was a newer version of Lion and the changes in that version no longer allowed the application to function?

     

    Ciao.

  • MlchaelLAX Level 4 Level 4 (1,550 points)

    So you no longer need any help: all of the programs you need are now functioning?

  • MlchaelLAX Level 4 Level 4 (1,550 points)

    Too many conflicting details, so we have to get the facts straight before solving any problems:

     

    So the only program that has the slash across it that you need to work is The Print Shop?  You have no need for any other non-functioning older programs...

     

    Under the Apple menu of both computers, go to About This Mac... then More Info... then System Report and tell us the Model Name, Model Identifier and Processor Name for BOTH computers:

     

    Screen Shot 2013-01-30 at 10.30.01 AM.png

                                  [click on image to enlarge]

     

    What do you mean by "reset old one to factory settings?"

    MadisonsMom wrote:

     

    Do you think it is still running on my new Mac Book Pro because it started in Leopard and was data transfered over from an APPLE tech?

    This new MAC BOOK is only 3 weeks old and has Mountain Lion....

    Which Mac had Leopard running on it: the old one or the new one?  A brand new MacBook will not run Leopard...

     

    What is the reference to Tiger 10.4.7 (which predates Leopard 10.5) in your profile?

     

    Do you have The Print Shop manual?  Do you know the version number?  Since it runs, check in the Menus to find a HELP or ABOUT menu and get the version number for us.

     

    So, if I understand you now, it works on your Mt. Lion MacBook but not on your Lion MacBook and your desire is to have it work on both.  Explaining the mystery of why it works in Mt. Lion and not in Lion will cost you extra!

  • MlchaelLAX Level 4 Level 4 (1,550 points)

    [deleted by poster]

  • MlchaelLAX Level 4 Level 4 (1,550 points)

    I still need this information:

     

     

    Do you have The Print Shop manual?  Do you know the version number?  Since it runs, check in the Menus to find a HELP or ABOUT menu and get the version number for us

     

    And: Just the Model Identifiers will do fine.

    Under the Apple menu of both computers, go to About This Mac... then More Info... then System Report and tell us the Model Name, Model Identifier and Processor Name for BOTH computers:

     

    Screen Shot 2013-01-30 at 10.30.01 AM.png

     

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