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Chinese in random codes

345 Views 4 Replies Latest reply: Apr 23, 2013 5:59 AM by Tom Gewecke RSS
henry_yjc Calculating status...
Currently Being Moderated
Jan 29, 2013 8:47 PM

I am using a MBA installed with Mac OS 10.8.2 English Version. If downloading files within Safari, I always find the file name in Chinese and some of the file contents in CHinese will turn into random codes. Who could help?

MacBook Air, OS X Mountain Lion (10.8.2)
  • Linc Davis Level 10 Level 10 (108,160 points)
    Currently Being Moderated
    Jan 29, 2013 10:06 PM (in response to henry_yjc)

    In the Language & Text preference pane, check that the Region is set to your country. In the Advanced tab of the Safari preferences dialog, the default encoding should be set to Unicode.

     

    Otherwise, proceed as below.

    Back up all data.

    Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and the support article linked below for instructions. If Font Book finds any issues, resolve them, then boot in safe mode* (by holding down the shift key at the startup chime) to rebuild the font caches. Boot again as usual and test.

    Mac 101: Font Book

    *Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. In that case only, after running Font Book, launch the Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Drag or copy — do not type — the following line into the Terminal window, then press return:

    sudo atsutil databases -remove

    You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. After running the command, reboot as usual.

  • Tom Gewecke Level 9 Level 9 (70,930 points)
    Currently Being Moderated
    Jan 30, 2013 4:48 AM (in response to henry_yjc)

    henry_yjc wrote:

     

    If downloading files within Safari

     

    What kind of files are these exactly?  Can you provide the url for one so we can see what is going on?

  • Scenic2001 Calculating status...
    Currently Being Moderated
    Apr 23, 2013 1:55 AM (in response to Linc Davis)

    I have verified all the Chinese fonts in Font Book as suggested by Linc Davis, but found nothing wrong.

    I still got the question marks in the downloaded filenames which are Chinese in Gmail's attachment in Safari.

    But in Fireforx, there is no such problem.

     

    Both of my systems have the same problem:

    iMac, OS X 10.8.3, Safari, 6.04

    MacBook Pro, OS 10.7.5, Safari 6.03.

     

    Any other suggestions to solve this problem?

  • Tom Gewecke Level 9 Level 9 (70,930 points)
    Currently Being Moderated
    Apr 23, 2013 5:59 AM (in response to Scenic2001)

    Scenic2001 wrote:

     

    I still got the question marks in the downloaded filenames which are Chinese in Gmail's attachment in Safari.

    But in Fireforx, there is no such problem.

     

     

    I think all you can do is let Apple know about the problem with Safari and gmail chinese attachments via

     

    http://www.apple.com/feedback

     

    and use FireFox for this purpose in the meantime.

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