HT203225: If you don't see your entire library after you update iTunes on your Mac or PC

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writerrgirl
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Q: I got a new Windows 8 laptop, upgraded Itunes and all my music is missing, including album names. Help!

Recently had to get a new laptop, everything was showing up correctly on the old one in the process of transferring music as far as playlists and albums. I recently went to sync my Classic and found it had most of my albums missing completely or the titles changed to "Unknown Album." My playlists are missing completely, and my "most played, etc" albums are blank. This is all on the new laptop, I haven't tried to plug in the ipod Classic or Iphone 4s to sync yet since the original transfer a month ago.

 

I'm not sure if this was due to the transfer between computers or new Itunes upgrade. Any info you can give would help. I'm running a windows 8 laptop.

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Posted on Jan 30, 2013 12:43 PM

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writerrgirl

Q: I got a new Windows 8 laptop, upgraded Itunes and all my music is missing, including album names. Help!

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  • by turingtest2,

    turingtest2 turingtest2 Jan 30, 2013 12:50 PM in response to writerrgirl
    Level 10 (85,885 points)
    iTunes
    Jan 30, 2013 12:50 PM in response to writerrgirl

    Empty/corrupt library after upgrade/crash

    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.

     

    RestorePrevious.png

     

    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.

     

    When you get it all working make a backup!

     

    tt2

  • by writerrgirl,

    writerrgirl writerrgirl Jan 30, 2013 1:26 PM in response to turingtest2
    Level 1 (0 points)
    Jan 30, 2013 1:26 PM in response to turingtest2

    It's been about 2 weeks since I got the new laptop, the old one with all my original music/backup Itunes library info is back at home, 3 states away.

    I did doublecheck this computer's files, but it only shows the original installation of itunes, since I had to download it on the new machine. This one doesn't have any backups, and for some reason doesn't show one for the original file transfer either.

  • by turingtest2,

    turingtest2 turingtest2 Jan 30, 2013 1:32 PM in response to writerrgirl
    Level 10 (85,885 points)
    iTunes
    Jan 30, 2013 1:32 PM in response to writerrgirl

    Did you "upgrade iTunes" on this machine?

    Was your library there before you upgraded?

     

    If so then search for all files of the form *.itl - if there is more than one then try the fix as given above.

     

    If not then it sounds like your library is 3 states away on your old computer, and only there... See Recover your iTunes library from your iPod or iOS device for a workaround.

     

    tt2