9 Replies Latest reply: Feb 15, 2013 9:10 AM by AriBz
kevin232323 Level 1 Level 1 (0 points)

Hello!i can use my iphone 4 only for internet with wifi and not but i can't receved call or sms! I haven't signal. I try to install new upgrade, but nothing.if it si antenna,how much cost change it from Apple store?

Thanks


iPhone 4, iOS 6
  • 1. Re: i have problem "no service" but i can use internet
    matrixxzero Level 1 Level 1 (120 points)

    So many possibilities. You can try Settings > General > Reset > Reset Network Settings

     

    Are you on a cellular plan? Is your SIM card out of the phone or displaced? You can try resetting the SIM or contacting your cellular service provider

  • 2. Re: i have problem "no service" but i can use internet
    kevin232323 Level 1 Level 1 (0 points)

    It isn't SIM problem becouse i tryed to put my SIM in other telephone and all is ok!i try to call my SIM provider and they tell me that my SIM is ok.another solution???

  • 3. Re: i have problem "no service" but i can use internet
    GHOttati Level 1 Level 1 (10 points)

    Kevin, Did you solve your problem, I got exactly the same thing on my iphone?!

  • 4. Re: i have problem "no service" but i can use internet
    kevin232323 Level 1 Level 1 (0 points)

    I try to do all but nothing!i went in Apple store and they change me iPhone 4 with remanufactored iPhone 4 for euro 149,00 becouse i lost warranty!second year of warranty is with store where i bought iPhone!

  • 5. Re: i have problem "no service" but i can use internet
    AriBz Level 1 Level 1 (0 points)

    Hi Kevin,

    In italy and germany same problem. There are a lot of threats about this, but no solving problem answers. Me to - same thing. Got from Apple support the answer they will check the thing with engineers. Don't know why about this disfunction, but it's defintely a software miswork 'cause all people who wrote about, checked the service provider and did all kind of settings. I think it is absurd change the iphone by paying even if warranty of the phone is off. I upgraded the phone yesterday and got the problem that did not exist before. They should consider warranty of software. Hopefull waiting about an answer from engineers (they told me in about 48 hours).

  • 6. Re: i have problem "no service" but i can use internet
    Agfurm Level 1 Level 1 (0 points)

    I'm from Italy and I had the same problem. No service while the 3G was working. The call center didn't help me so I went to an Apple store where they give me a remanufactored iphone 4s with ios 6.0.1. I still don't upgrade to ios 6.1 because I'm afraid, and the apple store is very far from where I live. My fault, because I could upgrade to 6.1 with the shop assistant in te store

  • 7. Re: i have problem "no service" but i can use internet
    AriBz Level 1 Level 1 (0 points)

    was it a change through warranty or did you pay? in which apple store in italy did you get it?

    Agfurm wrote:

     

    I'm from Italy and I had the same problem. No service while the 3G was working. The call center didn't help me so I went to an Apple store where they give me a remanufactored iphone 4s with ios 6.0.1. I still don't upgrade to ios 6.1 because I'm afraid, and the apple store is very far from where I live. My fault, because I could upgrade to 6.1 with the shop assistant in te store

  • 8. Re: i have problem "no service" but i can use internet
    Agfurm Level 1 Level 1 (0 points)

    my selfphone is still on warranty, so I haven't paid. but if you don't have warranty no more you have to pay 160 euros if I remember well. I live in Rome, so went to this apple store

    Porta di Roma

    Galleria Porta di Roma

    Via Alberto Lionello, 201

    00139 Roma

  • 9. Re: i have problem "no service" but i can use internet
    AriBz Level 1 Level 1 (0 points)

    ho aperto un blog sul quale possiamo raccogliere i dati di tutti che hanno lo stesso problema così riusciamo a fare pressione a Apple per una soluzione. altrimenti ci perdiamo nel web. mi raccomando fate girare l'indirizzo e postatelo ovunque vediate questo problema con l'iphone 4.

    http://demoralizzati.blogspot.it/