Currently Being ModeratedJan 29, 2013 10:06 PM (in response to daviejoe)
I am going to ignore "We have tried new hardware and a new SIM card", because I don't understand it in your context.
With that in mind, I would think you could do Settings > General > Reset > Erase all content and settings on your iPhone 5 with its Verizon SIM, set it up as new, and then sync manually to iTunes to recover your iPhone 4 stuff.
Here's how to manually sync.
Currently Being ModeratedJan 30, 2013 8:44 AM (in response to sberman)
Thank you for your quick response. While this helps me move many of my apps, and I can still connect to the verizon data, I still am missing my old SMS's.
Any idea on how to get SMS's merged over?
Currently Being ModeratedJan 30, 2013 4:43 PM (in response to daviejoe)
I would strongly suspect there's no way to move SMSs originally built on AT&T over to a Verizon setup.
Certainly I don't know of a way to do that.
Currently Being ModeratedJan 30, 2013 4:47 PM (in response to daviejoe)
I had done the exact thing you did. I had service with at&t for a couple of weeks but i cancelled and switched to verizon. I just restored from backup onto the new verizon phone from my att phone backup.
no problems, all data there, including previous messages, (smses and imessages), app data, etc.
Currently Being ModeratedJan 30, 2013 5:01 PM (in response to electronicsguy)
Did you keep the same number, or get a new one? I've been with AT&T since the beginning and never changed my number. It's always worked exactly as you describe, but I could see how changing phone numbers might mess that up. I don't think it should, but stranger things have happened.
Currently Being ModeratedJan 30, 2013 5:26 PM (in response to KiltedTim)
you're right I ported my number too.
I dont know either way about the implication of changing the # and restoring onto a new phone. But my guess is - if its properly implemented, everything should restore just like before except something tied to the # like messages (sms). imessages should still be there if you have used the same apple id?
btw Kiltedtim: my take between att and verizon - you're missing out on so much by sticking with att! not to mention no locked phones since the iphone 5, global lte bands, everywhere LTE coverage, etc etc.
Currently Being ModeratedJan 30, 2013 5:51 PM (in response to electronicsguy)
AT&T coverage in my area has always been good. There's no real price advantage to switching for me right now, and honestly, the lack of simultaneous voice and data is a deal breaker for me.
To each his own, though. If you're happy with your service, more power to you. :-)