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TS4036: iCloud: Troubleshooting restoring an iCloud backup

Learn about iCloud: Troubleshooting restoring an iCloud backup

TS4036 iCloud restore on new phone did not restore camera roll

126 Views 0 Replies Latest reply: Jan 30, 2013 6:53 PM by VW337 RSS
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Jan 30, 2013 6:53 PM

I had my Iphone4s replaced today. I had backed up my old phone prior to erasing the data and activating the new phone. Once I restored the phone, my photos from my camera roll did not restore. All of these photos were taken on my old phone therefor should have been backed up. I did update the software prior to the backup and the new phone has the new software installed. We just had a baby and I need to keep those photos!

iPhone 4S, iOS 6.1

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