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iPhone 4s volume button not working?

12733 Views 11 Replies Latest reply: May 18, 2013 12:26 PM by davidichikawa RSS
sharon_beachwood Calculating status...
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Dec 9, 2011 9:01 AM

iPhone 4s volume button not working?

  • Harsh Singh Calculating status...
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    Dec 9, 2011 7:40 PM (in response to sharon_beachwood)

    Hi,

     

    Same here .... I am not able to hear music or vidoe, when i ry to increase / decrease volume it does not work...

     

    is it working for you ?

  • puremotif Calculating status...
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    Dec 12, 2011 12:01 PM (in response to Harsh Singh)

    This just started to happen to me as well, today. something weird is going on, going to contact support.

  • leonm2 Calculating status...
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    Feb 7, 2012 6:26 AM (in response to sharon_beachwood)

    I have the same problem on my new 4S 16G IPhone.

    Do some one know what exactly caused to this hardware problem?

  • Jodidas Calculating status...
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    Mar 7, 2012 5:37 PM (in response to sharon_beachwood)

    I have a similar problem, just that in my case the volume is stuck at the highest setting. Does anyone know a fix or what causes the problem?

  • paulfromnh Calculating status...
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    Apr 5, 2012 10:56 AM (in response to sharon_beachwood)

    I had a problem too.  Fixed it by double pressing the main button and closing several (10+) open apps.  Immidiaty after the +/- buttons were adujsting my ringer volume and alert volume. 

     

    Hope that is helpful.

  • Michael Wheeler Calculating status...
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    Apr 27, 2012 3:24 AM (in response to paulfromnh)

    Worked for me too. Thanks.

  • puremotif Level 1 Level 1 (0 points)
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    May 28, 2012 4:56 AM (in response to sharon_beachwood)

    I had this problem for the second time - I've already gotten one replacement iphone for this same issue that I didn't know how to resolve. I looked around and found a neat solution which this time worked for me.

     

    I cleaned out the headphone jack and dock connecter with a bit of rubbing alcohol on a partially stripped Q-tip, then put a dry toothbrush in to dislodge any other dust, and used a camera lens blower to blow out any fine particles... and everything is working again! We'll see how long it lasts.

     

    The theory is that some dust particles were fooling the device into thinking it was docked to speakers.

  • puremotif Level 1 Level 1 (0 points)
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    May 29, 2012 4:51 AM (in response to puremotif)

    As an update, this solution was only a quick/temporary fix. The volume bar since has been flashing in and out, and disappearing. Think it's time for a call to apple.

  • TheFirstRook Level 1 Level 1 (0 points)
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    Jan 30, 2013 7:56 PM (in response to sharon_beachwood)

    I had the same problem as well for nearly 3 months.

     

    I had tried bring the Iphone into my phone carrier and they sent me to the AppleStore. When I brought it to them they hooked it up to the diagnostic machine and they told me just to restart the Iphone from the factory settings.

     

    This didn't work either. To complicate things more, other "solutions" seem to only yield temporary success. These temporary solutions included: blowing compressed air into every port, various restart combinations, various factory restore methods.

     

    I had nearly given up until I stumbled upon a support post on Apple's website that finally yielded success.

    http://support.apple.com/kb/TS1630

     

    The solution for me is listed as line 7, which reads:

    "Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris."

     

    Apparently, this cylinder shaped, mesh area is in some way tied to what triggers the headphones/speaker selection. I am not sure how, but I can say that after gently brushing it out my sounds are working again; specifically my music is now able to play directly off the speakers and my Iphone apps all play their sounds agian.

     

    Hope this helps you as well!

  • davidichikawa Calculating status...
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    May 18, 2013 12:26 PM (in response to TheFirstRook)

    Thanks! Brushing the mesh worked for me, too. What a surprise fix.

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