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What are your thoughts on the New iTunes 11?

113180 Views 1,597 Replies Latest reply: Mar 19, 2014 11:37 AM by Mark Block RSS Branched to a new discussion.
  • Mark Block Level 2 Level 2 (270 points)
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    Jan 31, 2013 4:42 AM (in response to Paul Richards4)

    Paul Richards4 wrote:

     

    ok after several weeks of using this i've had enough.

    i have an old iPod 1 that i only use when i go on holiday, and i've just realised that its not supported under iTunes11, so that's the end for me, I'm going back to 10.7.

    Just wondering what is not working with your iPad and iTunes 11. I also have an iPad 1 that I use daily in conjuction with iTunes 11 on my MacBook Pro. I find the wi-fi sync to be more stable and faster than it was with iTunes 10.7.

     

    I manage Playlists, load apps, backup the iPad, etc. every morning with iTunes 11. I have the Sidebar visible in iTunes 11, so I manage my devices exactly like I used to. There's a lot I don't like about iTunes 11, but I find it acceptable for managing my iPad 1.

     

    The one issue I have is that Playlists consisting of Podcasts are a bit funky after syncing. iTunes 11 doesn't recognize when Podcasts have been played via the Music app on the iPad, so the Podcasts don't automatically get marked as played; I have to do that manually. I assume this is because in iOS 6 these Podcasts are supposed to be played via the Podcast app. I find it MUCH moe convenient to make Playlists with Podcasts and not bother with the Podcast app.

  • Drew Reece (Re:co) Level 2 Level 2 (310 points)
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    Jan 31, 2013 4:45 AM (in response to Mark Block)

    iPod 1 ≠ iPad 1

  • Mark Block Level 2 Level 2 (270 points)

    Drew Reece (Re:co) wrote:

     

    iPod 1 ≠ iPad 1

    Oops. Sorry. Need my glasses. And I can't imagine an iPod 1 still working. It must be about 12 years old, with a Firewire interface and a spinning hard drive. I'm wondering how many times the battery has needed to be replaced. Wow! I still have one also, on a shelf for decoration.

  • Drew Reece (Re:co) Level 2 Level 2 (310 points)
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    Jan 31, 2013 4:53 AM (in response to Paul Richards4)

    Before you go back to the old version consider how your music library may have changed since then, e.g. have you tagged items or added lots of new music or podcasts?

     

    These won't be in the old library index, so you can create a 'new since iTunes 11' playlist, and export it and re-import it into iTunes 10.7. It should help to find the items & add them to the older library. I think it was discussed a few pages ago (sorry this thread is dragging on a bit).

  • Drew Reece (Re:co) Level 2 Level 2 (310 points)
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    Jan 31, 2013 5:11 AM (in response to Mark Block)

    Mark Block wrote:

     

    The one issue I have is that Playlists consisting of Podcasts are a bit funky after syncing. iTunes 11 doesn't recognize when Podcasts have been played via the Music app on the iPad, so the Podcasts don't automatically get marked as played; I have to do that manually. I assume this is because in iOS 6 these Podcasts are supposed to be played via the Podcast app. I find it MUCH moe convenient to make Playlists with Podcasts and not bother with the Podcast app.

     

    I never had any luck with the Podcasts app from Apple. It was slow, buggy & didn't sync playcounts or play status. You can delete it & go back to using the Music app to play files (I found it restored play state syncing).

     

    Sadly Apple removed the downloading of new episodes feature from the iOS iTunes app so you now have to use the stupid Podcasts app or get a third party podcast client that doesn't integrate with iTunes on the desktop.

     

    I can't understand how they can make such a mess of these features, they should either make a great podcast client for iOS or they should allow third parties to update iTunes playcounts & not duplicate the content on the device for each app.

  • Paul Richards4 Level 1 Level 1 (75 points)
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    Jan 31, 2013 5:24 AM (in response to double_ohh7)

    great. thanks!

  • Paul Richards4 Level 1 Level 1 (75 points)
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    Jan 31, 2013 5:37 AM (in response to Mark Block)

    yes my Ipod (Click wheel) with a black & white display still runs fine, on its first battery!

    that's one of the reasons I've always been such an Apple fan - maybe I've been lucky but things don't break!

    my son is on his third PC in five years, whereas every Mac I've ever had has either been sold in perfect working order when I've upgraded, or its been nicked.

    (i'm thinking of putting a sign on my window saying "PC User"; maybe that'll deter the burglars!

     

    Don't tell anyone but I'm just setting up my brand new iMac 27".

    My bin is full of cd's.

  • chasfh Level 1 Level 1 (0 points)
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    Feb 2, 2013 2:31 PM (in response to Porf)

    Well--I am very glad I read a few of the preview reviews of iTunes 11 before the product came out.  Because of what I'd read, I never upgraded to 11, so I am still and have always been on 10.7 (10.7.0.21, TBX).  I wanted to check out to see whether people were liking 11 after a couple of months, and just breezing through a few pages here, I can't see one positive review of 11.  So, it looks like I am sticing with 10.7 for a while longer.  Sorry you people are struggling so much.

  • pegaudet Level 1 Level 1 (0 points)
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    Feb 2, 2013 7:22 PM (in response to chasfh)

    chasfh wrote:

     

    Well--I am very glad I read a few of the preview reviews of iTunes 11 before the product came out.  Because of what I'd read, I never upgraded to 11, so I am still and have always been on 10.7 (10.7.0.21, TBX).  I wanted to check out to see whether people were liking 11 after a couple of months, and just breezing through a few pages here, I can't see one positive review of 11.  So, it looks like I am sticing with 10.7 for a while longer.  Sorry you people are struggling so much.

     

    For those who haven't been keeping score, I thought I'd jot this one down and save you a bit of reading.

     

    From a general sense of what I read from the responses and from my own personal experience of version 11 on a spare computer, I can see at least six broad categories that may or may not be addressed in a new version:

     

    1) Features taken away (there are some features I have never used like cover flow... I have always stuck to album grid view, so for me this one was not missed.... There are several "nice touches" that are missing in version 11 (probably by design) such as group by genre on any playlist, especially useful for smart playlists that are time sensitive and you want to restrict to a certain genre/style).. Frustration can mount quickly if you fall into this category.

    2) A degraded user experience (I had a really hard time figuring out how to just "play" a song and the UI is desperately and painfully trying to get me to create an "up next" playlist, the replacement for itunes dj and it usually involves several mouse clicks, something previous versions were able to do with just one double click action)... Frustration can mount quickly if you fall into this category.

    3) Sync/performance/usability issues (Songs/podcasts/things freshly added go missing and you can't find them easily enough... I have not had the misfortune of bumping into this one).. Serious frustration can mount if you fall into this category.

    4) What is added, seems to have little benefit, from what the more vocal users have to say (Turn side bar back on, turn status back on, change the search method back to the old style, make 11 behave like the previous seems to be a common complaint. I have to agree with most people... If you have a really small library, you can fit it all in 3 columns just as easily as 4 and if you have a much larger library, the extra column doesn't mean much, and losing a well established UI component just seems like an exercise in frustration. Why radically change the UI and get your users to jump through hoops to revert? Album cover custom colours.... Seriously? That was feature #2 I turned off (feature #1 was to "hide my cloud copies"). I don't need more bloat in an already bloated application for unnecessary eye candy effect or features that go against my music management preferences)... First annoyance, then frustration probably for this one too...

    5) Frustration levels vary, but it does seem to be nearly univerally frustrating.. Yeah it is different enough, and some people ouuuu and ahhhh until they get used to it, then sometimes they notice #1 through #4, in which case it goes from "that was neat, to what the fudge? this blows chunks"... Others however are frustrated right from the beginning... And yet there are also tweets (yes, I also have been following twitter https://twitter.com/search/realtime?q=%22itunes+11%22&src=typd ) from people who actually like the new one over previous versions.

    6) managing non itunes bought music is harder to do through the UI (drag and drop a new file on itunes doesn't seem to work anymore.. haven't tested the drag/drop problem myself.. You need to go file -> import or something like that.. Reduced functionality is one step away from removed functionality, and I'm sure it was no accident)...

     

    Overall, I would say, the reaction is one of mild pleasant acceptance (at least on twitter) of the new version, to vitriolic statements of extreme displeasure and hatred (especially on twitter).

     

    So, basically, from the overall mood being expressed, you're far more likely to be disappointed or even regret upgrading to version 11 than you would be happy with it, and as the expression goes, "if it an't broke, don't fix it"... and as far as I'm concerned, 10.7 is not broken at all.

     

    The only thing that has a ghost of a chance as truly "better" than the previous versions is the better cloud integration (completely useless for those who don't use the itunes match or buy much if anything from itunes such as myself), which is by far offset negatively by the revamped UI.

     


    If you have NOT upgraded yet, I would urge you to be a bit more cautious... If you can, I would recommend you get a spare computer, load it up with version 11 and try to do on it, what you normally do with previous versions... And really exercise it before committing. Some less than used regularly features I'm currently using took me a few days to notice and if are a definite fail.

  • powerbook1701 Level 3 Level 3 (545 points)
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    Feb 2, 2013 8:51 PM (in response to pegaudet)

    well written summary. Thank you...

  • Mark Block Level 2 Level 2 (270 points)
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    Feb 2, 2013 9:31 PM (in response to chasfh)

    chasfh wrote:

     

    ... I wanted to check out to see whether people were liking 11 after a couple of months, and just breezing through a few pages here, I can't see one positive review of 11.  So, it looks like I am sticing with 10.7 for a while longer.  Sorry you people are struggling so much.

    I've been following this thread since Dec. 3, when I chose to update iTunes on my MacBook Pro as a test before updating my main music system. There have actually been a number of positive reviews here. To tell you the truth, I checked out this thread because I was having trouble understanding the almost universal raves in the technical press. (After unhappily using iTunes 11 for a day, I decided I needed help from other users.) When I posted on my Facebook page that I hated iTunes 11, a couple of my friends disagreed -- one saying that he thought iTunes 11 was a "home run" from Apple. You have to understand that people who like it will rarely seek out a thread like this to post a positive reaction.

     

    I use iTunes 11 daily on my laptop, and iTunes 10.7 several times a week on my main music system. The only thing I personally miss very much is Cover Flow. If Apple restored that -- or as an alternative added much improved sorting capabilities to the Albums View -- I would have no problem updating my main system. The fact is, iTunes 10.7 was hardly perfect. I wanted Apple to make it better. What's frustrating is that Apple didn't improve the iTunes product; Apple made it different. (Speaking of problems that Apple didn't fix: Both of my libraries -- which have almost no overlap, as the laptop is mostly MP3 and AAC, while the Mac Mini music system is almost all AIFF -- are too large for iTunes Match, at close to 30,000 songs each. When is Apple going to let me use Match?!!!)

     

    In my experience, all the complaints of a severely degraded "user experience" are not what I'm finding -- with the exception of Cover Flow, which greatly enhances my user experience. Further, complaints of bugs (such as an inability to drag and drop files) are simply not the case with my installation on my MacBook Pro. Once I had set the View and Search options to mimic iTunes 10, everything worked as expected. Then it was just a matter of learning a few new things that were different in iTunes 11. Like: Where is Genius? Where is the Downloads Manager? That's what the Help pulldown and Google are for. ("Oh, ah ha, that's how it works now.") Most of those new things are fine with me. I much prefer the new View for Podcasts. I much prefer the Albums Expanded View in iTunes 11. Other issues, like DJ versus Up Next, are debatable.

     

    Most of iTunes 11 is very comparable to iTunes 10. The big difference is that by default Apple has set up a new UI that I don't much care for, but it's easily customizable to make 11 very much like 10. Using iTunes 11 every day has not created a single problem for me. I have an iPad 1 and an iPhone 5; both work perfectly with iTunes 11. I update Apps, Podcasts Books and Music daily on both devices through iTunes 11 on the laptop. I sync several times a week. I stream music and Podcasts to two different Airport Express systems and an Apple TV. No problems. I rip CDs. I buy and download high-res tracks (not from Apple); sometimes I even buy tracks from the Apple Store, but that's pretty rare. I modify metadata and add artwork (I like Album Artwork Assistant, an add-on Script, for that). No problems.

     

    I think iTunes 11 is OK, but there are a few things missing: Cover Flow, a vertical Column Browser, the ability to open Playlists in separate windows. Maybe one or two other things I'm forgetting. If you hate that those things are gone, then don't update, but I can tell you emphatically that iTunes 11 is not the disaster you'd think it is after reading this thread. My two cents: Take the complaints with a grain of salt -- as you should for any thread on any forum for any product, Apple or not.

  • Alex_3 Level 1 Level 1 (0 points)
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    Feb 3, 2013 4:21 AM (in response to Porf)

    Frankly speaking, iTunes 11 seems to be a big step backwards.

     

    There is no big thing that is broken, and there is no big improvement. However, there a many smaller things that do not really work intuitively anymore.

     

    For example if you search for a specific song that has "stars" in the title, this used to be a simple task: Put "stars" in the search box, press enter, and you get a list which you can pre-listen song by song pressing the the arrow-key. With iTunes 11 it gets much more complex, for example iTunes 11 doesn't change to the "songs" view if you filter the search only to "songs". So if, for any reason, you have been in a different view before, say "albums", you get your search results of songs in the "albums" format - which is quite confusing, as the arrows do not work well in this view to navigate from song to song.

     

    My general impression is that Apple didn't really spent much time to work on the user experience part of Quality assurance. iTunes 11 feels a bit like a Microsoft product: lots of features, sometimes too many features for my taste, and little fun using it.

  • Mark Block Level 2 Level 2 (270 points)
    Currently Being Moderated
    Feb 3, 2013 9:24 AM (in response to Alex_3)

    Alex_3 wrote:

     

    ... if you search for a specific song that has "stars" in the title, this used to be a simple task: Put "stars" in the search box, press enter, and you get a list which you can pre-listen song by song pressing the the arrow-key. With iTunes 11 it gets much more complex, for example iTunes 11 doesn't change to the "songs" view if you filter the search only to "songs". ...

    These are very minor quibbles, and typical of how interface designers are "damned if you do, damned if you don't." What's "more complex" to one user may be more intuitive to another. Personally, I'd be very confused if iTunes switched views automatically when filtering after a search. I'm in a particular view for a reason, presumably, so it would be very presumptuous of iTunes 11 to switch to the Songs view just because I'm filtering by "songs" when in, say, Artists view. What you're asking for seems like bad design to me.

     

    As to previewing songs with the arrow key, I'm not sure I like that idea either, but I don't know how to make it work in iTunes 10. When I do a search in iTunes 10.7, I don't press enter, I just type in a few letters or words and let iTunes start immediately filling in whatever View I'm in; same thing happens in 11. How do you preview the tracks by simply pressing the arrow key while searching in 10? That's an good trick I might want to use (but very rarely). I find that if iTunes 11 is set for searching with "Entire Library" deselected, it's intuitive and very similar to iTunes 10.

     

    Again, and sorry for sounding like a broken record, the only thing I miss in iTunes 11 is being able to see album covers when in the Songs view, which is the one I used most often when searching. Cover Flow took care of that, but iTunes 11 took all the graphics out of the Songs view -- no options -- which is just plain stupid. Why doesn't Apple understand that the album covers help me find the songs I'm looking for faster and more intuitively?

  • Drew Reece (Re:co) Level 2 Level 2 (310 points)
    Currently Being Moderated
    Feb 3, 2013 9:41 AM (in response to Mark Block)

    Mark Block wrote:

    How do you preview the tracks by simply pressing the arrow key while searching in 10? That's an good trick I might want to use (but very rarely). I find that if iTunes 11 is set for searching with "Entire Library" deselected, it's intuitive and very similar to iTunes 10.

    Use the tab key to move focus between Search/ Sidebar/ Main pane. Arrows will move though items & return should play. Left & right will also do prev/ next track.

     

    I guess the popover search results in 11 make it more obvious to users, annoys the heck out of me though

  • pegaudet Level 1 Level 1 (0 points)
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    Feb 3, 2013 9:55 AM (in response to Mark Block)

    Mark Block wrote:


    I think iTunes 11 is OK, but there are a few things missing: Cover Flow, a vertical Column Browser, the ability to open Playlists in separate windows. Maybe one or two other things I'm forgetting. If you hate that those things are gone, then don't update, but I can tell you emphatically that iTunes 11 is not the disaster you'd think it is after reading this thread. My two cents: Take the complaints with a grain of salt -- as you should for any thread on any forum for any product, Apple or not.

     

    Mark,

     

    I would pretty much agree with this statement. I would add one extremely important feature I would miss very much in 11 and I can't seem to find, which I think could be adressed quite easily if they tweaked the UI....

     

    Here's the setup (I'm fairly big on use cases, and maybe someone can explain how to do this in version 11 without creating an explosion of new playlists):

     

    I have a large library (14,000 songs or 37 days worth) and virtually every one of them I play as round-robin as I can (well, I do have 1 and 1/2 days of seasonal music and I'm not about to play the nutcracker in July). I also do not like to listen to the same song twice in many days (my tolerance is about 5 days), so I have a master playlist that includes my "regular" music that I have not listened to in 5 days and is not in seasonal or in special playlists. From there I splinter that playlist into many smaller targetted playlists (most neglected, least played, favourites, 5 stars, 4 stars 30 days old, 3 stars 3 months old, etc) and I then recombine those playlists to create a sort of "radio station" that is now pretty much endless..... I have been going through lately trying to catch up on songs I have not played in the past 6 months due to a slight misconfiguration of that playlist and at one point I got tired of bouncing from rock to classical to country to jazz to blues in as many songs.

     

    With version 10, I can pick my "most neglected" playlist, then group that playlist by genre. One evening I felt like listening to blues, so I played the blues songs. Another night I felt like rock, so I caught up on my rock music. It was very easy to do with version 10 because I could target specific music in a specific playlist.

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