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Noise when using phone

140 Views 5 Replies Latest reply: Jan 31, 2013 6:54 AM by mpitts RSS
mpitts Calculating status...
Currently Being Moderated
Jan 29, 2013 2:34 PM

I have two 4S IPhones and both have static when talking on the phone. I see there has been a lot of reported problems with this issue..

Just wondering if there is a fix yet, or should I start looking for a new phone from some other company.

Thanks for any help

M

  • paulcb Level 6 Level 6 (18,680 points)
    Currently Being Moderated
    Jan 31, 2013 6:03 AM (in response to mpitts)

    No one here knows what Apple is working on... we're just users like you. 

     

    Standard troubleshooting...

     

    Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

     

    If still a problem restore with your backup.

     

    If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.

     

    If still a problem, it's likely a hardware or carrier issue.

  • paulcb Level 6 Level 6 (18,680 points)
    Currently Being Moderated
    Jan 31, 2013 6:35 AM (in response to mpitts)

    Did you try the other troubleshooting steps?

     

    While I've read about your issue here, I know many people with iPhones, none of which complain about static.

     

    You can provide feedback to Apple here... http://www.apple.com/feedback/iphone.html

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