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IMAP processes connected to you account.

363 Views 7 Replies Latest reply: Jan 31, 2013 10:21 PM by markwmsn RSS
hotwheels 22 Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 24, 2013 6:54 PM

i am having an impossibly aggravating issue where my IMAP accounts in MAC MAIL are supposedly sending a bunch of processes to my website that these email addresses are connected to. i've turned off what they told me to turn off and the site keeps getting shut down.

 

"We are sorry for your continued issues with 500 errors. However they are still being caused by IMAP connections to your email accounts. Here is a list of the current processes connected to you account."

 

anyone in the mac world know how to fix this? it is apparently a known issue on the hosts end.

 

TIA

MacBook Pro, OS X Mountain Lion (10.8.1), with 64 bit Win7 Boot Camp | iCloud
  • Linc Davis Level 10 Level 10 (107,710 points)
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    Jan 24, 2013 9:59 PM (in response to hotwheels 22)

    This problem is sometimes reported with low-quality mail hosting services such as "Hostgator." The solution is to switch to a better mail host. A workaround is to use a different mail client, such as Thunderbird or Sparrow.

  • Linc Davis Level 10 Level 10 (107,710 points)
    Currently Being Moderated
    Jan 25, 2013 7:48 AM (in response to hotwheels 22)

    The technical details would have to come from the hosting service. There is no way to change the behavior of Mail. I have no experience with Sparrow, but I've read that may not have the same incompatibility with defective IMAP servers.

  • markwmsn Level 4 Level 4 (3,945 points)
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    Jan 25, 2013 7:19 PM (in response to hotwheels 22)

    I'll bet it has a lot to do with the fact that you have three devices checking fifteen mail addresses on the same server around the same time. If all three devices check all fifteen addresses frequently, and if the server isn't good about tidying up closed connections, the total connection account could add up quickly.

     

    How many processes were in the list your ISP supplied?

  • markwmsn Level 4 Level 4 (3,945 points)
    Currently Being Moderated
    Jan 31, 2013 10:21 PM (in response to hotwheels 22)

    hotwheels 22 wrote:

     

    can i purge mac mail somehow? can i REMOVE it?

    How about just not ever launchng it?

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