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Why does Apple refuse to recognize my Apple ID and password on my Iphone and when it says it sends me an email to reset, I never get said email?

6343 Views 8 Replies Latest reply: Jan 31, 2013 3:52 PM by Evaluation Unit RSS
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Aug 15, 2012 7:51 AM

I purchased an App on my Iphone using the Apple ID and password I already have from my Ipod.  The app just sent me a message saying it has an update for me, but Apple won't let me in with my user name and ID.  I offered to allow me to reset my password saying I would get an email, but I have not received an email at all.  Is anyone minding the store at Apple?

iPhone 4S, Use of the Apple store


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