HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

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p4l4k4b4
Level 1 (0 points)

Q: I am having a problem accessing iTunes Store - it keeps trying to access it and never gets to it?  This prevents me from getting my songs purchased onto the computer

My problem is accessing iTunes store.  I just keeps trying to access it and gets no where.  Not sure how to fix this?  Hopefully someone can help.  I am trying to get the music I purchased onto my computer and on iTunes on the computer.

 

Thanks

iPod touch (4th generation), Windows XP

Posted on Jan 30, 2013 12:34 PM

by b noir,Solvedanswer
b noir b noir
Level 9 (72,129 points)
A:

With those symptoms, I'd try the following document:

 

Apple software on Windows: May see performance issues and blank iTunes Store

 

(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Posted on Jan 30, 2013 12:52 PM

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