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Diagnosing cause of kernel panic on a Mac Pro

36777 Views 228 Replies Latest reply: Nov 28, 2013 1:57 AM by MacUserXI RSS Branched to a new discussion.
  • Grant Bennet-Alder Level 8 Level 8 (48,110 points)
    Currently Being Moderated
    Jan 25, 2013 9:54 AM (in response to Arkange)

    arkange-

     

    That is a Page Fault (often a reference to memory that does not exist). It occurred in code called by the Display Drivers.

     

    The Mac OS X kernel alone does not tend to panic in this way. But you have added a number of kernel extensions which may be making the problem worse, or may even be the cause of the problem.

     

    com.parallels.kext.prl_vnic          7.0 15107.796624

    com.parallels.kext.prl_netbridge          7.0 15107.796624

    com.parallels.kext.prl_hid_hook          7.0 15107.796624

    com.parallels.kext.prl_hypervisor          7.0 15107.796624

    com.parallels.kext.prl_usb_connect          7.0 15107.796624

    com.Cycling74.driver.Soundflower          1.5.2

     

    At a minimum, you need to be absolutely certain that all these extensions are completely appropriate for the version of Mac OS X you are running, and that they are the latest versions.

     

    Apple will not commit substantial resources to your problem unless/until these problems occur with no third-party extensions present.

     

    Why is your iPad showing as connected when you say your Mac was asleep?

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • techmag Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 31, 2013 9:13 AM (in response to kevloucat)

    #iBroken Too!

     

    Can anyone see anything untoward in this stack trace?

     

    I get several panics a day now as well AFTER upgrading to Mountain Lion.

     

    Interval Since Last Panic Report:  84958 sec

    Panics Since Last Report:          1

    Anonymous UUID:                    6E237E47-BD1C-EFCE-CE1E-5D0E629F43B2

     

     

    Thu Jan 31 12:02:40 2013

    panic(cpu 14 caller 0xffffff8011251c07): "IOGMD: not wired for the IODMACommand"@/SourceCache/xnu/xnu-2050.18.24/iokit/Kernel/IOMemoryDescriptor.c pp:1424

    Backtrace (CPU 14), Frame : Return Address

    0xffffff81e33934d0 : 0xffffff8010e1d626

    0xffffff81e3393540 : 0xffffff8011251c07

    0xffffff81e33935d0 : 0xffffff801124c9de

    0xffffff81e3393680 : 0xffffff801124d60a

    0xffffff81e33936a0 : 0xffffff7f914effc4

    0xffffff81e3393710 : 0xffffff7f91550db1

    0xffffff81e3393760 : 0xffffff7f91550d23

    0xffffff81e33937b0 : 0xffffff7f91538515

    0xffffff81e3393840 : 0xffffff7f915366ea

    0xffffff81e3393890 : 0xffffff7f91521378

    0xffffff81e3393940 : 0xffffff7f9154de28

    0xffffff81e3393b40 : 0xffffff7f9154f56b

    0xffffff81e3393c10 : 0xffffff7f92346a78

    0xffffff81e3393d50 : 0xffffff7f9234655c

    0xffffff81e3393d60 : 0xffffff7f9231e2a3

    0xffffff81e3393d70 : 0xffffff7f922f4fb5

    0xffffff81e3393db0 : 0xffffff7f922f3814

    0xffffff81e3393de0 : 0xffffff7f922f790f

    0xffffff81e3393e00 : 0xffffff7f91f2b2a4

    0xffffff81e3393e20 : 0xffffff7f91f2b237

    0xffffff81e3393e50 : 0xffffff7f9230f1b8

    0xffffff81e3393e80 : 0xffffff7f922f3f76

    0xffffff81e3393ed0 : 0xffffff7f922f1f55

    0xffffff81e3393ef0 : 0xffffff80112472a8

    0xffffff81e3393f30 : 0xffffff8011245daa

    0xffffff81e3393f80 : 0xffffff8011245ed9

    0xffffff81e3393fb0 : 0xffffff8010eb26b7

          Kernel Extensions in backtrace:

             com.apple.iokit.IOSurface(86.0.3)[578CEAAD-1465-3B29-B34F-09586288ED88]@0xfffff f7f91f27000->0xffffff7f91f38fff

             com.apple.NVDAResman(3.0.4)[BC567F28-823E-3FB4-A726-F13C4041C44D]@0xffffff7f914 eb000->0xffffff7f917f9fff

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f91459000

                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f914d7000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f91494000

             com.apple.GeForce(8.0.1)[90A7ED58-4F3E-38B4-8596-EB1D65EA1B85]@0xffffff7f922ee0 00->0xffffff7f923b1fff

                dependency: com.apple.NVDAResman(3.0.4)[BC567F28-823E-3FB4-A726-F13C4041C44D]@0xffffff7f914 eb000

                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f914d7000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f91459000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f91494000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    12C60

     

     

    Kernel version:

    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

    Kernel slide:     0x0000000010c00000

    Kernel text base: 0xffffff8010e00000

    System model name: MacPro4,1 (Mac-F221BEC8)

     

     

    System uptime in nanoseconds: 94944471305127

    last loaded kext at 3323161698056: com.apple.nke.rvi          1.0.0 (addr 0xffffff7f92dcf000, size 12288)

    last unloaded kext at 3459295546445: com.apple.driver.AppleUSBEthernetHost          2.3.6 (addr 0xffffff7f92dca000, size 20480)

    loaded kexts:

    com.apple.nke.rvi          1.0.0

    com.apple.filesystems.webdav          2.0.0

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.driver.AudioAUUC          1.60

    com.apple.driver.AppleUpstreamUserClient          3.5.10

    com.apple.driver.AppleMCCSControl          1.0.33

    com.apple.GeForce          8.0.1

    com.apple.driver.AGPM          100.12.69

    com.apple.driver.AppleTyMCEDriver          1.0.2d2

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleHDA          2.3.1f2

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.iokit.IOBluetoothSerialManager          4.0.9f33

    com.apple.driver.AppleMikeyDriver          2.3.1f2

    com.apple.driver.AppleLPC          1.6.0

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.ApplePolicyControl          3.2.11

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleRAID          4.0.6

    com.apple.iokit.SCSITaskUserClient          3.5.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          34

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.2.2

    com.apple.driver.AppleFWOHCI          4.9.6

    com.apple.driver.AppleUSBHub          5.2.5

    com.apple.driver.Intel82574L          2.3.0b4

    com.apple.driver.AppleAHCIPort          2.4.1

    com.apple.driver.AppleUSBEHCI          5.4.0

    com.apple.driver.AppleUSBUHCI          5.2.5

    com.apple.driver.AppleEFINVRAM          1.6.1

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.7

    com.apple.driver.AppleACPIButtons          1.6

    com.apple.driver.AppleSMBIOS          1.9

    com.apple.driver.AppleACPIEC          1.6

    com.apple.driver.AppleAPIC          1.6

    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

    com.apple.nke.applicationfirewall          4.0.39

    com.apple.security.quarantine          2

    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

    com.apple.nvidia.nv50hal          3.0.4

    com.apple.NVDAResman          3.0.4

    com.apple.driver.AppleUSBAudio          2.9.0f6

    com.apple.kext.triggers          1.0

    com.apple.driver.DspFuncLib          2.3.1f2

    com.apple.iokit.IOAudioFamily          1.8.9fc10

    com.apple.kext.OSvKernDSPLib          1.6

    com.apple.iokit.IOSurface          86.0.3

    com.apple.iokit.IOSerialFamily          10.0.6

    com.apple.iokit.IOBluetoothFamily          4.0.9f33

    com.apple.iokit.IOFireWireIP          2.2.5

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33

    com.apple.driver.AppleGraphicsControl          3.2.11

    com.apple.iokit.IONDRVSupport          2.3.5

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.AppleHDAController          2.3.1f2

    com.apple.iokit.IOGraphicsFamily          2.3.5

    com.apple.iokit.IOHDAFamily          2.3.1f2

    com.apple.driver.AppleSMC          3.1.4d2

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.driver.IOPlatformPluginFamily          5.2.0d16

    com.apple.driver.AppleUSBHIDKeyboard          165.5

    com.apple.driver.AppleHIDKeyboard          165.5

    com.apple.iokit.IOUSBHIDDriver          5.2.5

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1

    com.apple.iokit.IOUSBMassStorageClass          3.5.0

    com.apple.driver.AppleUSBMergeNub          5.2.5

    com.apple.driver.AppleUSBComposite          5.2.5

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1

    com.apple.iokit.IOBDStorageFamily          1.7

    com.apple.iokit.IODVDStorageFamily          1.7.1

    com.apple.iokit.IOCDStorageFamily          1.7.1

    com.apple.iokit.IOAHCISerialATAPI          2.5.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IONetworkingFamily          3.0

    com.apple.iokit.IOUSBUserClient          5.2.5

    com.apple.iokit.IOAHCIFamily          2.2.1

    com.apple.iokit.IOUSBFamily          5.4.0

    com.apple.driver.AppleEFIRuntime          1.6.1

    com.apple.iokit.IOHIDFamily          1.8.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          220

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          344

    com.apple.iokit.IOStorageFamily          1.8

    com.apple.driver.AppleKeyStore          28.21

    com.apple.driver.AppleACPIPlatform          1.6

    com.apple.iokit.IOPCIFamily          2.7.2

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.26 GHz, 16 GB, SMC 1.39f5

    Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB

    Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB

    Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB

    Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB

    Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

    Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

    Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1066 MHz, 0x855D, 0x463732353655363146373036364700000000

    Memory Module: DIMM 4, 2 GB, DDR3 ECC, 1066 MHz, 0x855D, 0x463732353655363146373036364700000000

    Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

    Memory Module: DIMM 6, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A53463235363732415A2D3147314431

    Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1066 MHz, 0x855D, 0x463732353655363146373036364700000000

    Memory Module: DIMM 8, 2 GB, DDR3 ECC, 1066 MHz, 0x855D, 0x463732353655363146373036364700000000

    Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports

    Network Service: Ethernet 2, Ethernet, en1

    PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-2

    PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-1

    PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-3

    PCI Card: NVIDIA GeForce GT 120, sppci_displaycontroller, Slot-4

    Serial ATA Device: HL-DT-ST DVD-RW GH41N

    Serial ATA Device: HL-DT-ST DVD-RW GH41N

    Serial ATA Device: ST3000DM001-9YN166, 3 TB

    Serial ATA Device: ST3000DM001-9YN166, 3 TB

    Serial ATA Device: WDC WD1001FALS-00J7B1, 1 TB

    Serial ATA Device: WDC WD1001FALS-41K1B0, 1 TB

    USB Device: hub_device, 0x0424  (SMSC), 0x2504, 0xfd300000 / 2

    USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd320000 / 4

    USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd322000 / 6

    USB Device: hub_device, 0x0424  (SMSC), 0x2503, 0xfd310000 / 3

    USB Device: Flash Card Reader, 0x0424  (SMSC), 0x2228, 0xfd311000 / 5

    USB Device: Yeti Stereo Microphone, 0xb58e, 0x9e84, 0x1a200000 / 2

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x5a100000 / 2

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3

    USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc525, 0x5d100000 / 2

    USB Device: Back-UPS ES 750 FW:841.I3 .D USB FW:I3, 0x051d  (American Power Conversion), 0x0002, 0x1d100000 / 2

    FireWire Device: built-in_hub, 800mbit_speed

  • Grant Bennet-Alder Level 8 Level 8 (48,110 points)
    Currently Being Moderated
    Jan 31, 2013 11:14 AM (in response to techmag)

    techmag-

    panic(cpu 14 caller 0xffffff8011251c07): "IOGMD: not wired for the IODMACommand"

     

    That is a problem to do with Direct Memory Access for graphics cards.

     

    Other users have discovered that multiple GT120 cards are not happy in 10.8.2.

     

    I think NVIDIA may have a Driver Add-on or an updated driver for you to solve this problem.

     

    Do you really need all these cards? each can support two displays by itself.

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • Grant Bennet-Alder Level 8 Level 8 (48,110 points)

    techmag-

     

    The thread noted below has a number of Readers who experienced graphics-related panics after installing 10.8.2. Mostly in Mac Pros and mostly using NVIDIA GT120 card or card(S). The suggested hack is to manually revert to the 10.8.1 version of

     

    IOGraphicsFamily.kext

     

    Re: Diagnosing cause of [graphics-related] kernel panic on a Mac Pro

     

    .

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • techmag Level 1 Level 1 (0 points)

    Level 8

     

    Thank you for your reply.

     

    I currently have 3 - 30" Dell monitros so the answer is no matter what I do I'll need at least 2 cards and 2 cards seems to be the trigger point.

     

    And yes I could not imagine working with less than three monitors having done so for years now. I write Cloud softeware and even with three screens I find things crowded at times. Ultimately I would love to have 6 monitors.

  • Arkange Calculating status...
    Currently Being Moderated
    Jan 31, 2013 11:33 AM (in response to techmag)

    No more KP with 10.8.3 for me.

     

    ATI HD5770 with 3 monitors.

  • Pierre Igot Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jan 31, 2013 11:52 AM (in response to Arkange)

    Since 10.8.3 has yet to be released, that's a very helpful suggestion indeed.

     

    Based on my experience, the only way to completely avoid KPs in this situation with Mountain Lion 10.8.2 is to connect both monitors to a single video card, using, in the case of the Mac Pro with GT120, a DVI-to-MiniDisplayPort adapter.

     

    For three monitors, I am afraid there is no solution.

     

    We'll see whether 10.8.3 finally brings relief WHEN IT COMES OUT.

  • techmag Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 31, 2013 11:56 AM (in response to Pierre Igot)

    Piere (and Grant)

     

    Could I completely reaplce the machine with a brand new one and expect this problem to be gone?

     

    Could I make some intelligent choices in the purchase of a new machine that side-steps this issue for now?

     

    Looking for a larger machine and willing to repalce the monitors for newer LED based units (less heat). Do NOT want to move up and find I'm just as dead in the water...

  • Pierre Igot Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jan 31, 2013 12:41 PM (in response to techmag)

    No idea. It's a software bug, which might only affect certain types of video cards or might also affect even the newest types of video cards.

     

    There are strong expectations that Apple will release new Mac Pros this year... If you can wait, it might be a better approach. Of course, if you absolutely need three screens with no KPs right now, I am afraid the only way to find out if a new machine would help would be to ask someone who has one.

  • Jsh111 Calculating status...
    Currently Being Moderated
    Jan 31, 2013 12:56 PM (in response to Pierre Igot)

    The other alternative, painful as it is, is to run Windows until (hopefully not forever) Apple manages to fix the problem.  I also run on 3 30" monitors and need the space.  Running Windows is painful but possible for my workflow and beats rebooting every 30 minutes.

     

    I'm placing all my chips on 10.8.3 fixing this before I just abandon Apple for Windows permanently.

  • Grant Bennet-Alder Level 8 Level 8 (48,110 points)
    Currently Being Moderated
    Jan 31, 2013 1:02 PM (in response to techmag)

    cryptomagic posted this earlier on this thread:

     

     

     

    Any of you brave souls tried installing the new Nvidia drivers released on 10.1.12?

     

    This post suggests that they may be experimental.

    http://www.tonymacx86.com/257-nvidia-releases-mountain-lion-10-8-2-graphics-driv ers.html

     

    But, they are certainly available on the Nvidia web site.

    http://www.nvidia.com/object/macosx-304.00.05f02-driver.html

     

    I have 3 GForce 120s which are supposed to be covered by this upgrade.

     

    Note: There is a second install for CUDA

    http://www.nvidia.com/object/cuda-mac-driver.html

     

    I have no idea how to query what my current driver versions are so I'm a little nervous but I'm seriously tired of the panics.

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • Jsh111 Level 1 Level 1 (0 points)

    I installed those drivers and they had no effect whatsoever on stability.

  • Grant Bennet-Alder Level 8 Level 8 (48,110 points)
    Currently Being Moderated
    Jan 31, 2013 1:12 PM (in response to Jsh111)

    jsh111-

     

    Thanks for sharing that!

     

    what was your configuration? using multiple cards?

    Mac Pro (Early 2009), Mac OS X (10.6.8), & Server, PPC, & AppleTalk Printers
  • Jsh111 Level 1 Level 1 (0 points)

    Late 2009 Mac Pro. 3 gt120s each on a separate monitor. No hardware which isn't a stock Apple store install.

  • Jan Anderson Level 1 Level 1 (30 points)
    Currently Being Moderated
    Feb 10, 2013 3:11 PM (in response to kevloucat)

    Just joined the 10.8.2 graphics  kernelpanic club.

     

    2008 Mac Pro.

    Repeatable KP when switching off attached monitor whlle computer still running

    Single AMD radeon 4870 stock card ifvthatbhelps in tracking this bug down.

    Maybe  worth trying the 10.8.1 kexts. How can We get those files btw?

    Fwiw

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