Currently Being ModeratedJan 30, 2013 10:16 PM (in response to jrrmn)
jrrmn: Unfortunately you will need to restore your Apple TV in iTunes. If you have a micro USB cable you can do this yourself by following these steps:
Apple TV (2nd and 3rd generation): Restoring your Apple TV
Otherwise, your local Genius bar can restore it for you:
Currently Being ModeratedJan 31, 2013 1:39 PM (in response to Roy B)
Deeply appreciated, Roy.
Right after I posted my issue, I repeatedly reset the Apple TV by pressing and holding the Menu and Right Arrow buttons on the remote. After a few tries, I got my remote to work, but for a few seconds!
So I reset again and again until I regained control of the remote and I very quickly went to my General Settings and chose Restore. That solved it, thank goodness, otherwise it wouldn't be until tomorrow when I would've been able to get the micro USB.
Thank you for the advice, because now I know about the micro USB solution in case I'm not lucky next time.
Currently Being ModeratedFeb 7, 2013 4:20 PM (in response to jrrmn)
I've had the same problem. Updated my Apple TV (v2) a few days ago and the remote wouldn't respond.
Thanks for the post. Luckily I have a bunch of micro-USB cables around the house. I'll try it when I get home tonight.
Currently Being ModeratedJul 12, 2013 6:45 PM (in response to jrrmn)
Thank you for your posting. It worked for me after the restore, but the problem is after it wakes up from sleep it it does not work again. I am not sure whether its due to the latest update not being compatible with my tv, is there a way (by using the micro-usb method) that perhaps I can downgrade the firmware to the previous update? Please help Thank you.
More Like This
- Retrieving data ...
- This solved my question - 10 points
- This helped me - 5 points