Currently Being ModeratedJan 30, 2013 4:36 AM (in response to first position)
It depends on the Application. However, that information is usually stored in a preference file (plist), and if it can't be written to for some reason, you may need to delete it so that it can recreate it and work properly.
Currently Being ModeratedJan 30, 2013 4:47 AM (in response to Barney-15E)
It is most evident in Finale (music typesetting programme) where I may ammend and print out a set of parts from a particular folder. Thanks for your advice but I don't understand where I would find and delete this plist.
Currently Being ModeratedJan 30, 2013 4:19 PM (in response to first position)
They are in your user Library/Preferences folder with a name that is like com.companyName.programName.plist.
You may just want to move it to the Desktop and check if that fixes it. If it doesn't, then you can move the old file back and not have to reset all of your preferences.
To get to your user Library (and thus Preferences), hold down the option key and select Library from the Go menu in Finder.
Currently Being ModeratedJan 31, 2013 4:39 AM (in response to first position)
Another way to check to see if it is system-wide or just your user account is to try it in another user account.
If it works there, then there is something else causing the problem in your user folder. Tracking that down may be difficult.
Have you checked on the support site for Finale to see if there is any information there.
Currently Being ModeratedJan 31, 2013 3:40 PM (in response to first position)
The point of trying in another account is to see what happens. If it goes away, then the problem is limited to your account and not a problem with the system or application.
If it does occur in the other user, then it has something to do with the system or the application's interaction with the system.
If you don't have one, you can just make one to test. If you don't want to keep it around, delete it. But, you can keep it for testing stuff like this.