3 Replies Latest reply: Feb 1, 2013 3:18 AM by WelshPaul
r4nts1 Level 1 Level 1 (0 points)

My iPhone 4S stopped connecting to wifi about 3 weeks ago.  I set up an appointment at an Apple Store.  In trying to find out what the problem was, the Apple tech offered to check the firmware for the antenna.  No luck on the wifi.  So, I headed back to the office to run a restore and get back to work.

 

Wait a minute!  After restoring, I realize my phone has 6.1 on it.  There's a difference between "checking firmware" and "installing a softare update" - or so I thought. 

 

Now that my phone has 6.1, I can no longer get any of my corporate email.  IT only supports up to 6.0.1 at the moment.

 

And as an added bonus, my battery is now draining like crazy!  I do not need this and I certainly wasn't asked about installing 6.1 on my phone!

 

No wifi, no email, gimpy battery.  Now what do I do?


iPhone 4S, iOS 6.1
  • 1. Re: I didn't want iOS 6.1!
    bhazel Level 4 Level 4 (3,495 points)

    you do basic trouble shooting that is it. there is no support way to downgrade

  • 2. Re: I didn't want iOS 6.1!
    spacemarine288 Level 2 Level 2 (370 points)
    1. There are no widespread issues with battery life for iPhone 4S on iOS 6.1
    2. As a tech, I know that one of the first troubleshooting steps is to update the device to the latest iOS.
    3. Yeah, he should have asked your permission before updating to 6.1, but remember you failed to ask him not to.
    4. Apple does not provide a way to downgrade iOS versions.

     

    Your best option is to put some pressure on your IT department to update their support for 6.1. They should keep up to date, not force others to stay below the avaible iOS version.

  • 3. Re: I didn't want iOS 6.1!
    WelshPaul Level 1 Level 1 (20 points)

    I have a 4S and i was on 5.1.1 up until 48 hours ago and the battery life is definitely better than when i was running 5.1.1. I charge my phone every two days now instead of daily!

     

    My 4S is a year old now, WiFi also works just fine. As others have said there is no way to downgrade sadly so your stuck with 6.1, even if they replaced your phone your going to get 6.x on that too.

     

    Try doing a full restore and setting it up as new, i know this is not ideal but it's the best way to try and resolve your issues. I would also go back and have a few words with the idiot who upgraded your firmware without your consent! He should have informed you that you were running an older version and that a software update was available and that it may resolve your issues and request permission to proceed to update the device.